PetSmart is a leading pet supply and services retailer with over 10,000 products available both in stores and online. It offers a wide range of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders within two hours at local stores. Many locations provide additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption programs. Reviews highlight the helpful and kind staff, especially in the adoption and grooming departments. One customer appreciated the associate's understanding and assistance in adopting a cat after a personal loss. PetSmart's grooming services are highly recommended, with staff going above and beyond to keep pets clean and well cared for. Customers also mention difficulty finding specific products, like supplements, but note that staff are willing to help locate items. However, there are concerns about the dog adoption area, where the loud barking and kennel conditions seem to negatively impact the dogs’ well-being. Despite dedicated staff, some customers find the kennel conditions unfair and believe improvements are necessary for the animals’ benefit. Overall, PetSmart is recognized for its variety, helpful staff, and pet services, with some room for improvement in animal care areas.
Good store for a variety of pet needs. Quite often they have deals or sale items. Toys and leashes and collars are durable. The fish department is great at helping us figure out what our fish need.
July 2026
Always love going. The best selections and always clean. I got my Blue mystery snail 🐌 💙 and my ivory mystery snail 🐌 here. I love them. Soo easy to care for and getting BIG!.
July 2026
Wide variety of good pet food to choose from for special dietary needs. Found what I needed.
