Pro Desk at The Home Depot offers helpful and friendly service, making shopping easier for customers. One customer appreciated that the store changed its policy to allow a veteran’s wife to use a discount when shopping in-store. In the blinds department, a staff member named Ben provided excellent assistance, showing a variety of options and making the process stress-free with his calm personality. His dedication was highly praised, and there was a suggestion he deserves employee of the month. Another customer had a positive experience returning a product despite the original 90-day policy. Staff members Willy, Gavin, and Isabella handled the return efficiently and respectfully, making the process smooth and pleasant. Additionally, a customer ordered a toolkit online and picked it up at the store. When part of the order was missing, Jasmine and her assistant manager quickly resolved the issue through text messages, issuing a credit back to the customer’s card. Overall, the staff at Pro Desk provides excellent customer service, ensuring a positive shopping experience with friendly, helpful, and efficient employees.
They would not allow my card as the wife of a veteran, but they have changed their policy, and now if I do the shopping, they DO allow the discount. Much appreciated.
March 2023
Super quick and easy. Love the ready for pick up!!!
October 2020
Whenever we have a home project, we always love to stop by our favorite location to check out what deals they have. They still have some Halloween decorations left in stock if you need to put some finishing touches on your scary decor!! Always helpful staff following all safety precautions to keep us safe when we're shopping!!
