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“Everyone wants to help you SO BAD it’s honestly overwhelming if you know what you’re looking for and where it is already but I love that about them. They also have a great selection. I love being able to locally source everything I need for a project.”
“This store has the best employees! Never have not had my questions completely answered. I always learn more than I knew I needed to know!! Thank you for a great experience!”
“Staff there is very helpful, my sprinkler system sprung a leak late last summer I stopped here to get some parts because the pharmacy is next door. The guy behind the counter (possibly owner) gave me excellent advice and when they didn’t have a part he made one that would work and discounted the price, this will be my go to for any hardware needs I have.”
“A gentleman at Ace Hardware went above and beyond to help me with my bidet plumbing issue i must also add the big chain store didn't know what to do to help me”
“Ordered a delivery with some heavy items, and the delivery guy was kind enough to bring them inside so I didn’t have to drag them in myself. They made my day! Thank you for your kindness Ace!”
“I was very very pleased with the care and attention I experienced with the entire staff. My Daughter who is a college student just moved In up the street. I stopped by the store 4 times in 2 day. The experience was basically a carbon copy of the trip before. It’s great to know she has a caring, qualified hand whenever she needs to purchase products or needs advice. Special shout out to MATT and CHARLIE. They went way out their way to make my life easier. Since I Drove in and was flying home I could not bring all tools needed. I bought her a 276 piece tool kit prior to the trip to keep at her apartment. Guess what I needed would have been #277. I’ve always known Ace is the Place but this store really is top shelf.”
“Went in needing to add on to my current system for my back yard. Gage was above and beyond helpful in setting me up with what I needed. Will definitely be going back for any additional needs.”
“Gave me a BIG discount on a nice air purifier when we were evacuated from our home during the fire. It was so important for me to be able to give my family clean air while we were stuck in a tiny hotel room surrounded by nasty smoke for a week! I really appreciate their kindness and won't forget it!”
“I walked in looking for two simple things—matches and gloves. Right off the bat, I was greeted by a guy who turned out to be the manager. Not only did he point me straight to what I needed, but when I hit the register, he didn’t miss a beat. He gave a polite upsell pitch, and even convinced me to sign up for one of their store cards. The man nailed every single point on the customer service checklist. Kudos to him.
In a new world full of customer service zombies, this was a breath of fresh air. A proper retail experience—rare, but appreciated.”
“Working with Inland Standard Equipment was so easy. My direct contact was with TJ Birge and he was so kind and patient. He went over and beyond in answering all my calls and emails. He helped to redo our entire warehouse and make sure we got exactly what we needed. I would 100% use them again and 100% refer someone else to use them. We are thrilled with the shelving and it has drastically changed our warehouse organization. 10/10!”
“Not the biggest hardware store, but of you need screws, nuts, bolts, washers, thingies, (Do NOT go to Lowe's or the Dee-pot--selection here is BETTER) paint, sprinkler stuff......Prices are very decent. (You'll end up paying more to drive up to the big-box store where you get ZERO help).”
“Thanks to Amy and Jessica! Because if an error in the app an ordered item was delayed. They were quick to make it right and drove out of their way (literally) to get me my item. You saved my July 4th. Thank you for outstanding customer service.”
“Patrick at M & L Supply Co helped me with a leak problem. His knowledge and expertise together with kindness sent me back home with the solution and my problem is now resolved. Thank you, Patrick. You are appreciated!”
“Ryan was extremely helpful in helping me get the correct type of hinges I needed for my build. I'll definitely be back for any hardware needs I have in the future and let my friends know about it too. Also doesn't hurt that the prices are better than a lot of online retailers and way more selection than big box stores”
“I worked at Spokane Power Tool in Spokane Washington for about 25 years and I never liked Harbor Freight.
Today I have completely reversed my opinion. Their quality and prices are excellent. If you shop there regularly you definitely want to be in the club.”
“Whenever someone asks about where to go for a home project I recommend Ziggy's. They were absolutely incredible throughout my entire kitchen remodel process. The girls helping out at the front with cabinet design really knew their product and were able to give advice about things I didn't even think about. They truly seem like they are working to get you the best product that fits for your budget and style. Also shout out to Rob who was so knowledgeable and amazing when it came to installing. He also had recommendations about nuanced things I had not thought about. The whole process was extremely smooth, communication was great and I couldn't be happier. I will continue to be a repeat customer.”
7AM - 5:30PM
801 E Spokane Falls Blvd, Spokane
Hardware Stores
“Talk about having just about anything you need for the shop, yard, or garage! Good repair facility, reasonable prices, higher-end products and nice staff. A reminder of old school business in modern day. All products purchased so far have been on point.”
“Hands down five stars. After multiple trips trying to find a connector that had broken over the winter kept getting the run around one guy told me to check out Horizon. Soon as I walked in very clean and organized I found the part I was looking for in less then three minutes. Big shout out to Steve for helping me with all of the fittings so I can hook up my sprinkle system to my compressor in the fall. Very knowledgeable defenatly recommend...”
“I needed a dryer and I had in mind what kind of dryer I needed. Gillian, waited on me today. I definitely will be back for her excellent customer service and knowledge of the appliances. She showed me different options that fit in my budget. She made shopping for the dryer painless and seamless. Thank you!”
“Our company, Ela Construction, has worked with Parr Lumber in Spokane for a while now and they've been fantastic to work with. Their team is knowledgeable, reliable, and easy to communicate with. They always follow through and keep us informed — exactly what you need in a supplier. Would highly recommend them to any business in the area.”
“Update: Watch your vehicle in the parking lot. I couldn't believe how many shady-looking people with backpacks I saw recently wandering around peoples vehicles. I even saw a girl sitting in one of those islands, looked to be doing drugs.
This location is always clean and organized. Parking is much better here compared to the Home Depot down the road, which has terrible parking availability”
“I was doing some electrical work and needed a list of items that I knew would take me forever to track down on my own. Luckily, Tom came in clutch! As soon as I saw he was working, I knew finding everything would be a breeze. I explained my project, he laid out a few great options, and I was out the door in less than 15 minutes. Huge thanks to Tom!”
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“Small local hardware but employees know that store! They also replace windows screens for a reasonable price with the screen looking like new when they were done.”