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“The staff were super helpful when I was trying to figure out a solution to a plumbing project. They were great to honor a warranty for a hose that had a broken/leaking end.”
“These guys are awesome. Consistently have what I need and are always willing to give advice. They NEVER try and upsell you. In fact, today they gave me great advice about which auger and cleaner to buy for a toilet clog. I would have otherwise bought the wrong thing! My favorite local hardware store!”
“Friendly, helpful management and employees. When I can't find something I need at box stores I can usually find it at Peter's. I went in today to see if they sold a tool to open my key fob to change the battery (locksmith wanted lots of $$$). The gentleman went one step further than he had to. He looked it up on YouTube and changed the battery for me. I appreciate his help so much.”
“Great selection, I have used their Benjamin Moore paint for my entire house . They always mix a constant paint and I've gone back and had additional gallons mixed ,with a perfect match . Staff is always helpful to get me what I need and shelves are always stocked with what I need for most of my projects. They make shopping so fast it's hard to want to go to the box stores. Their deck stain that is water based is amazing, it revived an old worn out deck and bonded really well. Thankyou Ace on Francis and Rowan for serving our community.”
“Working with Inland Standard Equipment was so easy. My direct contact was with TJ Birge and he was so kind and patient. He went over and beyond in answering all my calls and emails. He helped to redo our entire warehouse and make sure we got exactly what we needed. I would 100% use them again and 100% refer someone else to use them. We are thrilled with the shelving and it has drastically changed our warehouse organization. 10/10!”
“I am so impressed with the people here. Emmet is so knowledgable about anything you can name. It is amazing that he knows the neighborhood so well, and almost anticipates what you are going to need for the home at hand. We made several visits over a week's time fixing up our rental house for sale. Virginia seems to like her job and the entire staff was helpful and friendly. This neighborhood hardware store is the best for having items in stock and the information you seek.”
“I absolutely love the ace hardware on indian trail road. Not only because my daughter works there. But because they are all very knowledgeable in everything they sell. The whole entire staff is very friendly and it makes very enjoyable shopping experience. And you can find just about anything under the sun there”
“Kind and ready to help as soon as we walked in the door all though said person was confused as what we had asked for still took a shot and ended up where we needed to be anyway”
“They have lots of things kinda like a hardware store they have good deals on stuff alot of off brand not necessarily bad just cheaper than Lowe's or home depo”
“I'm not a plumber. They will help you beyond any you can find else where. I now have running water thanks to these people. Huge deal for us off grid!!! Sean & Patrick are great!”
“My husband and I ordered stair stringers and pressured treated wood for our porch. The staff here were great. When I asked the employee to help me with the ratchets on the racks of my SUV, he did it for me. (I'm 5 foot and have a bad back.)Inside they had more inventory than I expected. I highly recommend the West Plains Building Supply store !!!”
“Hands down, this is the place in Spokane with the highest quality equipment, the most knowledgeable staff, and reliable service every time. I have been going here for years to get my Honda products serviced. I also love shopping for obscure woodworking tools, bits, and blades. If you are a creative type and want better than what HD and Lowes can offer, check them out.”
“Tim saved Christmas! There were no red light bulbs to be found in town. Tim popped open this pack and spray painted the bulbs red for me. Just in time for Christmas night! This is certainly above and beyond customer service and I am grateful.”
“This store is absolutely awesome! Any and just about every piece of hardware imaginable. I'm so glad I found this store. Every contractor should know about this place!”
“Their hardware section is a godsend and the people that work there are much more friendly, helpful, and knowledgeable than any box store or even other dedicated hardware stores”
“Hands down five stars. After multiple trips trying to find a connector that had broken over the winter kept getting the run around one guy told me to check out Horizon. Soon as I walked in very clean and organized I found the part I was looking for in less then three minutes. Big shout out to Steve for helping me with all of the fittings so I can hook up my sprinkle system to my compressor in the fall. Very knowledgeable defenatly recommend...”
“Mud (yes that is her name) helped me find 3 obscure items today. I walked into the store and couldn’t find an Ace expert close by so I went to the register to ask for help. Mud immediately said ‘come with me’ as we found the isle that would display the first item. Instead of just telling me this is it! She read the instructions to make sure it would work on my granite countertops. It didn’t so she asked for help, we found exactly what I needed. And it’s working.One more point I want to make. This store has significantly improved. After 2020 their customer service was terrible (I’ll leave it at that). So I went to Home Depot instead. Now I’ll head back to Ace on Regal before I go to HD.Good job”
“They took all the stress out of my home project. The sales rep found a more efficient way to accomplish my project, got me exactly what I needed, and probably saved me a couple hours.”
“Hands-down this is a great company to work for and to buy all your needs the employees here are so people friendly and I can’t begin to say enough about them and it’s my first time dealing with them”
“Absolutely. Fantastic service products always available. They will be glad to help you load. Cut your material shorter if you need to fit them and Dan at the front desk is a rocking dude. Always friendly, always glad to help always smiling and always positive. This guy is an excellent person to have when you first walk in the store right there. And ready to help. I'm actually here right now picking up materials.”
“I want to leave a 5 star review for "Ben" in the blinds department at Home Depot store #4719 Newport HWY-Spokane Wa. My husband and I walked in on a Saturday to look for blinds for our new home. Ben took the time to show us a variety to choose from. He went above and beyond helping us set up the order. When I had to return to the store to complete the order he had all our information ready! He really made a stressful time super easy. He has a calming personality! He is a great asset to your company! And we all know those are hard to find!!! If your work awards employee of the month, or maybe one of those badges they wear, please make sure he gets one!!! Thanks Ben!!”
“I needed a dryer and I had in mind what kind of dryer I needed. Gillian, waited on me today. I definitely will be back for her excellent customer service and knowledge of the appliances. She showed me different options that fit in my budget. She made shopping for the dryer painless and seamless. Thank you!”
“I want to leave a 5 star review for "Ben" in the blinds department at Home Depot store #4719 Newport HWY-Spokane Wa. My husband and I walked in on a Saturday to look for blinds for our new home. Ben took the time to show us a variety to choose from. He went above and beyond helping us set up the order. When I had to return to the store to complete the order he had all our information ready! He really made a stressful time super easy. He has a calming personality! He is a great asset to your company! And we all know those are hard to find!!! If your work awards employee of the month, or maybe one of those badges they wear, please make sure he gets one!!! Thanks Ben!!”
“NAYELI AT THE CUSTOMER SERVICE DESK WAS FANTASTIC! CUSTOMER SERVICE EXPERT! WE USE LOWES ON THE DAILY FOR MANY OF OUR SMALL BUSINESS CUSTOM HOME CONSTRUCTION NEEDS AND WE REALLY APPRECIATE YOU AND ALL THE HARD WORK THAT YOU AND THR MANAGERS AND EMPLOYEES PERFORM FOR THE SPOKANE AREA
YOU ROCK! KEEP UP THE GREAT WORK AND WE WILL ALWAYS TURN TO LOWES FOR OUR BUSINESS NEEDS!”
“They would not allow my card as the wife of a veteran, but they have changed their policy, and now if I do the shopping, they DO allow the discount. Much appreciated.”
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“Went in needing to add on to my current system for my back yard. Gage was above and beyond helpful in setting me up with what I needed. Will definitely be going back for any additional needs.”