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“Everyone wants to help you SO BAD it’s honestly overwhelming if you know what you’re looking for and where it is already but I love that about them. They also have a great selection. I love being able to locally source everything I need for a project.”
“This store has the best employees! Never have not had my questions completely answered. I always learn more than I knew I needed to know!! Thank you for a great experience!”
“Staff there is very helpful, my sprinkler system sprung a leak late last summer I stopped here to get some parts because the pharmacy is next door. The guy behind the counter (possibly owner) gave me excellent advice and when they didn’t have a part he made one that would work and discounted the price, this will be my go to for any hardware needs I have.”
“A gentleman at Ace Hardware went above and beyond to help me with my bidet plumbing issue i must also add the big chain store didn't know what to do to help me”
“Went in needing to add on to my current system for my back yard. Gage was above and beyond helpful in setting me up with what I needed. Will definitely be going back for any additional needs.”
“Ordered a delivery with some heavy items, and the delivery guy was kind enough to bring them inside so I didn’t have to drag them in myself. They made my day! Thank you for your kindness Ace!”
“Working with Inland Standard Equipment was so easy. My direct contact was with TJ Birge and he was so kind and patient. He went over and beyond in answering all my calls and emails. He helped to redo our entire warehouse and make sure we got exactly what we needed. I would 100% use them again and 100% refer someone else to use them. We are thrilled with the shelving and it has drastically changed our warehouse organization. 10/10!”
“As a carpenter, I have been quite impressed with this Home Depot, especially because of its wonderful staff. I intend to visit the south hill location exclusively.”
“I walked in looking for two simple things—matches and gloves. Right off the bat, I was greeted by a guy who turned out to be the manager. Not only did he point me straight to what I needed, but when I hit the register, he didn’t miss a beat. He gave a polite upsell pitch, and even convinced me to sign up for one of their store cards. The man nailed every single point on the customer service checklist. Kudos to him.
In a new world full of customer service zombies, this was a breath of fresh air. A proper retail experience—rare, but appreciated.”
“Not the biggest hardware store, but of you need screws, nuts, bolts, washers, thingies, (Do NOT go to Lowe's or the Dee-pot--selection here is BETTER) paint, sprinkler stuff......Prices are very decent. (You'll end up paying more to drive up to the big-box store where you get ZERO help).”
“ACE is always the place for fast and friendly service. I visit my local ACE all the time. This is a great store and I always feel welcomed. They are very knowledgeable and that is a serious help.”
“Patrick at M & L Supply Co helped me with a leak problem. His knowledge and expertise together with kindness sent me back home with the solution and my problem is now resolved. Thank you, Patrick. You are appreciated!”
“Thanks to Amy and Jessica! Because if an error in the app an ordered item was delayed. They were quick to make it right and drove out of their way (literally) to get me my item. You saved my July 4th. Thank you for outstanding customer service.”
“Ryan was extremely helpful in helping me get the correct type of hinges I needed for my build. I'll definitely be back for any hardware needs I have in the future and let my friends know about it too. Also doesn't hurt that the prices are better than a lot of online retailers and way more selection than big box stores”
“Labor Freight was awesome. They typically have a cheap alternative for a very expensive tool you might need or want. Unfortunately, my trip was left wanting. I could not find the type of tool I needed which is rare at Harbor Freight! But the staff is always helpful and very kind!”
“Whenever someone asks about where to go for a home project I recommend Ziggy's. They were absolutely incredible throughout my entire kitchen remodel process. The girls helping out at the front with cabinet design really knew their product and were able to give advice about things I didn't even think about. They truly seem like they are working to get you the best product that fits for your budget and style. Also shout out to Rob who was so knowledgeable and amazing when it came to installing. He also had recommendations about nuanced things I had not thought about. The whole process was extremely smooth, communication was great and I couldn't be happier. I will continue to be a repeat customer.”
7AM - 5:30PM
801 E Spokane Falls Blvd, Spokane
Hardware Stores
“Talk about having just about anything you need for the shop, yard, or garage! Good repair facility, reasonable prices, higher-end products and nice staff. A reminder of old school business in modern day. All products purchased so far have been on point.”
“Hands down five stars. After multiple trips trying to find a connector that had broken over the winter kept getting the run around one guy told me to check out Horizon. Soon as I walked in very clean and organized I found the part I was looking for in less then three minutes. Big shout out to Steve for helping me with all of the fittings so I can hook up my sprinkle system to my compressor in the fall. Very knowledgeable defenatly recommend...”
“I needed a dryer and I had in mind what kind of dryer I needed. Gillian, waited on me today. I definitely will be back for her excellent customer service and knowledge of the appliances. She showed me different options that fit in my budget. She made shopping for the dryer painless and seamless. Thank you!”
“Our company, Ela Construction, has worked with Parr Lumber in Spokane for a while now and they've been fantastic to work with. Their team is knowledgeable, reliable, and easy to communicate with. They always follow through and keep us informed — exactly what you need in a supplier. Would highly recommend them to any business in the area.”
“Update: Watch your vehicle in the parking lot. I couldn't believe how many shady-looking people with backpacks I saw recently wandering around peoples vehicles. I even saw a girl sitting in one of those islands, looked to be doing drugs.
This location is always clean and organized. Parking is much better here compared to the Home Depot down the road, which has terrible parking availability”
“As always, a battle between those things I need and the many more things I want. Most of the time, I can find what I need, but sometimes get an item or two, I just wanted. Like most locations, service depends on the person you speak with. There are many helpful and friendly employees to help you, not always available when you need them. Mostly clean, but dealing with this level of inventory, of course could be cleaner. Lighting could be improved. Overall a good experience, each and every time.”
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“Small local hardware but employees know that store! They also replace windows screens for a reasonable price with the screen looking like new when they were done.”