Progressions Credit Union is dedicated to exceptional customer service, appreciation, and programs that cater to its members. With employees who have been with the company for over 35 years, the credit union fosters a welcoming atmosphere. Customers frequently commend the courteous tellers, noting their professionalism and willingness to assist, even for those who are not members. Many long-term customers express loyalty, having banked with Progressions for over 30 years. They appreciate the prompt resolution of issues, receiving respectful and dignified service, regardless of their location. However, some customers have reported issues with the mobile app and website functionality, highlighting the need for improvements in that area. On a positive note, customers have also praised the refinancing process, noting timely communication and competitive rates offered. Overall, Progressions Credit Union is recognized for its strong commitment to customer care and financial solutions.
I am located in Seattle and bank is in Spokane. I have gotten the best service with them. Better then what I got from a bank local to me. Only found this bank because I got an amazing rate on a loan.
March 2024
I enjoy interacting with the tellers. They are courteous and take care of you. I have stepped up to Brenna’s window many times and she is always smiling and nice and takes care of what I need handled. Thank you.
August 2023
Nanette was excellent to work with. Friendly and helpful. Thank you!
