STCU's Downtown Spokane Branch offers excellent customer service and a welcoming atmosphere. Customers have praised the staff, particularly Kendall, for going above and beyond to assist with various banking needs, including coordinating notary appointments for home purchases. The branch is described as beautiful, with lovely art on the walls, and has convenient access through Rocket Bakery or the mall. Visitors appreciate the cozy environment and the friendly, laid-back associates. Many have noted the ease of parking and the availability of loading zones for quick visits. Overall, the branch is highly recommended for its helpful staff and positive experiences, making it a great choice for banking in Spokane.
Had such a great experience with Kendall at this location. My husband and I are purchasing a home in WV and she went out of her way to make sure we could get an appointment made with a notary for the day of our closing date since we are 2500 miles away. We are so appreciative of her help and kindness
September 2022
They are very friendly and helpful here. They have great people that care here.
August 2022
The customer service here is amazing - when my fiancé and I came in and we’re having some trouble with some forms, the bank manager went above and beyond to help us out and make sure we had everything in place. Would recommend this place to anyone who is thinking about banking here!
