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January 2024 by tyrel blue
Extremely unprofessional , they do not have your back when an accident happens. Getting vehicle fixed was like pulling teeth. Avoid this insurance company!
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August 2023 by Molly Lund
Travelers allows their employees to access accounts of ex wives to use as leverage against them. Pretty gross. No rectification at all.
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June 2023 by Daniel Lerner
Garbage, go anywhere else!
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March 2023 by Bobbie Lynch
Travelers didn't even bother defending my rights as a homeowner when a trespasser injured himself on my property. Even with my security footage showing absolute wrongdoing by the trespasser, Travelers wasted no time in paying out the max coverage and even requested I hand over any additional coverages I had with companies outside of Travelers. What is the point of them even having a so-called legal department when I could have fought and won my case in court, pro se? Thankfully, this ridiculous situation forced me to look for a different carrier, and I've been lucky to find better coverage, with a better company. I will never give Travelers any of my business again.
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March 2023 by marissa minton
This is a review based solely off of how they treat their employees, Travelers doesn't care about giving employees with cancer any support or human decency by any means. So proceed how you will.
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March 2023 by terriecmr777
This is the best company! Prompt and very kind. The adjuster and the agents are so kind and helpful duting a very stressful and scary time. Thank you so much Travelers! Ou ur forever insurance company! I will tell others!
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March 2022 by Craig Foster
I worked for Travelers for 13yrs. Never particularly liked it but it was weekends off and decent pay. I was let go because I’m not a good robot and told I was not fast enough. Whatever. I think they are better to their customers than their employees. So I recommend their insurance but not so sure about being an employee.
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March 2022 by Sam Wood
Simple
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March 2022 by GeeBee “GeeBee”
They don't take their previous customer if they are without insurance for couple months.
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March 2022 by Gary Fiscus
Received a letter stating my home owners policy has been canceled because my property is located in an area with a greater than average brushfire exposure. The property is located in a neighborhood with no brush for miles. If their brush mapping was correct all of Spokane would not qualify for insurance. Have not bee able to contact a Travelers presentative who is either understanding or is willing to investigate.
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March 2021 by Leslee Young
This is a rip off insurance company. I had to file a claim for water damage. The insurance adjuster Alexis Ryd and her supervisor lied to me lied about the damage and left my family without a place to stay. Save yourself and reject this company!!!!!!
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March 2020 by Junior Villarreal
So far so good. I had zero issues with travelers. I had them for over 2 years with 3 cars and house full coverage with a great price. I also got a quote for my 16 year old to be covered and wasn't a ridiculous amount more. I give them 5 stars for the coverages and for the fast and great conversations we've had.
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March 2019 by Chris Peterson
Great auto insurance company. Claims service is second to none and the customer service is amazing too. No waiting for someone to get back to you, they take care of what you need right the first time. Homeowners insurance is amazing too, Washington rates are very low.
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March 2018 by Carter Halfhide
Awful hr
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March 2018 by Zachary Drettwan
Surprise bill after I canceled my policy and thought everything was paid for. They took forever in re quoting me after I moved to a new state. The customer support is not very good at explaining things. Will never go back to Travelers again and would not recommend. Even if they end up being a cheaper company later on it is not worth it.
