excellent customer service every single time unbelievable in fact. i am a disabled old woman stuck in a snowstorm, unable to get to the bank to change some documents concerning my estate. changing beneficiaries. john, and his manager decided that they would come and get me and take me to the bank. yes. unbelievable . umpqua.
Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.
Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.