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January 2024 by Jennifer M.
Hire more people. I had limited to come in and got here a few minutes before 3pm. There was a note on the door. On lunch back at 4pm. Love that
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December 2023 by Amber Chaska
Strictly on the fact you can’t actually call the store. I need to talk to the person I did Buisness with at the store. Not some foreign person who don’t kno what I’m talking about
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November 2023 by Daryl Brender
I brought in a dead phone and the Verizon store lady restored everything onto my new phone! Fantastic service!
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November 2023 by Greg Williams
Becka was a great help and very understanding when questions were asked
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October 2023 by Les Osborne
The person in the store was busy but still managed to try to help me however what needed was not something verizon had.
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July 2023 by Carpe Diem
The sales representatives were both warm, friendly, professional, and knowledgeable. Answered all my questions, and we’re extremely helpful. It was a pleasant experience.
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May 2023 by Tember Forbush
Shawna was able to make my less than ideal situation much better when coming in with a dead phone and i was able upgrade for next to nothing. Very pleased
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May 2023 by Stephanie Andrews
The sales person acted like I was an inconvenience to her. She wouldn't get off her own phone and help me. I am a Verizon customer and needed help with some things.
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March 2023 by Tim Lowry
I was a bit annoyed at first. Only 2 people working and they were already assisting others. But, when it was my turn I was treated very well by Paige and Shawna both. It turned out to be a fun experience. However, it doesn't take away the fact that 1 or 2 more people working would have been nice.
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February 2023 by Becki Jacob's
The salesman helped me out when my phone was absolutely broken! Thank you
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January 2023 by Losbois Gaming
Best store in Spokane Shawna is awesome and so is Darius and Andrew
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November 2022 by Shelly Meador
We went in to get my mom a new phone and to put her on my account. They are so wonderful and very helpful, and kind. She answered all of my mom's questions and got us set up and on our way. I will never go anywhere else for my phone needs.
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October 2022 by Wanda Peters
Worthless wasted trip. The representative didn’t seem very Interested in helping - like I was a a bother. Need to spend hours trying to get a real person on the phone. Which is why I will be trying to switch carriers. My Bill increased but am getting less and less customer service or cell service for that matter.
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August 2022 by John Mcdonald
Shawna provides excellent support and customer service. We have followed her to whatever store she is working at. She has taken care of some really complicated issues for us.
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July 2022 by Red Orwell
Jamison was extremely helpful. Bounced between customers while helping one specifically that was more or less stuck there to to a glitch with Verizon for 4 hours