“I ordered four new tires online through the website. I was then able to make an appointment. As a full-time working mom, being able to make an appointment was the reason I went with them. I also drive for work. I can't just drop my car off for a day.
When I went for my appointment there was a waiting room full of people. The kind gentleman at the counter (I'm sorry I didn't catch his name) told me because I had an appointment my wait would be between an hour and an hour and a half. But because I had an appointment I was a priority. I was pleasantly surprised when I was back on the road in 45 minutes.
As a women, I feel like we are all anxious of taking our cars in. You need this, up sale that, etc. There was none of that.
I could not have asked for a better experience. Thank you to all involved.”
“We pulled into Les Schwab Store #303 on 3rd Avenue in Spokane with a serious issue with our truck. We had been experiencing a severe vibration that was so bad it was causing our seat belts to lock up.
Kyle D. greeted us and immediately inspected the tires. He quickly identified significant tread separation, and we realized how fortunate we were to have made it that far without suffering a blowout on one or both front tires.
Because our truck runs an uncommon tire size (33x12.50R22), finding replacements wasn't easy. The team located two tires at another store, made a call to have them prepared, and promptly sent a driver to pick them up.
We arrived after 4:00 PM, less than an hour before closing, but the entire team jumped into action. Despite the late hour, they worked efficiently and had us safely back on the road before 5:00 PM.
It was a fantastic experience, and I truly appreciate everyone at Store #303 for coming together to take care of us. Their professionalism, urgency, and customer service turned a stressful situation into a great experience. Thank you!”
7:30AM - 6PM
10000 E Sprague Ave Ste 1, Spokane
Wheel And Rim Repairs
“Amazing people to work with. Kyra kept me informed daily of the progress of my car. They did an amazing job on the back of my car, can not tell that someone had hit it. Top notch in my book. Would recommend to everyone.”
“Denise had to order the rim and hubcap for our 2015 RAV4. She was within twenty four hours receiving it and calling us to pick it up. Good people. Good dog with them. Honest price.”
“My daughter and I were heading out to return to Canada and discovered a flat tire. Shellie and team were so wonderful in getting us in, repaired and on our way. It is almost tempting to drive 9 hours to get our next set of tires there.”
“Just had my rear brakes replaced. These guys did a great job. I have to say it was a bit of a shock. To learn that brakes have electronic sensors that have to be replaced with the brake pads. But these guys had them done the same day after having to order the parts! I will definitely use their services in the future!”
“I’ve been going here 15 years. I drive past three Les Schwabs to get service here. Jeff and team are responsive, trusted, and knowledgeable. Five Stars all around.”
“You simply can't beat Costco's prices, but when you match that up with their incredible service in the tire department, you just can't go wrong when buying that new set of tires. Nobody budgets for tires, but Costco makes that hit a lot less painful with their discount options.”
“My tire pressure light came on and I stopped in on the way home from errands. The friendly service agent came immediately, checked the tires and adjusted the pressure as required. This is a FREE service, regardless of where the tires were purchased.”
“I stopped in last week with my boat trailer. It was 2pm on a Friday afternoon and I had just blown a tire on my drive back to Tacoma, WA. While putting on the spare, three of the five lugs snapped off. I limped into the shop with just two lugs and told John that I wanted to get back to Tacoma that night. With a smile, Josh said, we will do our best to have you on the road by 5pm. I noticed how busy it was (the line was out the door when I got there). John and staff stayed until 7:30 pm to get me back on the road, replacing all 5 tires, repacking bearings, and replacing the lugs! I cannot stress how thankful I am for the exceptional customer service that is provided with a smile!”
“The most honest repair shop in town, I have been going here for a couple years. I have a PT Crusier that has issues once in a while, I can count on Joel to do the repair and not try to con me into repairs I don't need. Very good prices too. I'm taking car in today for a new clutch. Thank you Joel and team for the excellent work.”