WSECU is highly regarded by its members for providing friendly, helpful, and courteous service. Customers appreciate the staff’s dedication, with one reviewer highlighting Pat's exceptional assistance in organizing bank statements, which saved significant time. The credit union consistently monitors for illegal charges and handles issues like fraudulent activity quickly, often resolving disputes within hours. Members also praise WSECU for easy approval processes, especially for credit cards, even for those rebuilding credit. The staff is described as sweet, easy to get along with, and capable of offering quick loans to those with good credit. Overall, WSECU is considered the best bank or credit union by many, known for outstanding customer service and efficient handling of financial needs. Despite some minor concerns like the absence of a tap feature on cards, customers feel confident and satisfied with their banking experience at WSECU.
CONSISTENTLY the best CU/bank in my 50+ years I’ve belonged to! Very close monitoring of illegal charges, ALWAYS the post personal & courteous & helpful service. OUTSTANDING!
August 2023
My favorite bank in spokane, they are the sweetest people ever, and very helpful. I had fraudulent activity on one of my cards, and it took less than 10 min to have a dispute filed and less than 48 hours to have my money back. Apr credit cards aren't bad, and they're always super helpful.
September 2022
Very polite people easy to get along with getting alone is simple I recommend them I recommend them to anybody needs a quick loan with good credit score