WaFd Bank in Stanwood provides excellent and friendly service, with staff described as kind, helpful, professional, personable, and highly responsive. Customers report great experiences at this branch and others, noting the staff goes above and beyond. Specific praise highlights compassionate service in finding the right loan programs, answering questions, and giving sound advice on mortgages and HELOCs. Reviews from personal and business customers consistently mention straightforward, positive transactions. The branch embodies the bank's commitment to relationships while offering full-service banking solutions.
Tia was such a great help to me! She was able to not only help me open an account but also provided superior customer service throughout the process. I will be encouraging others in my network to bank here and to ask specifically for Tia.
June 2024
The employees have always treated us with the greatest respect and warmth. They continually provide outstanding customer service. We will definitely continue to use this branch because of the employees, their mentor/supervisor provide such wonderful services and support.
February 2024
Krys and co run a great WaFed branch. They handled our construction loan beautifully!
