“Had a couple maintence requests that came up and Sean went above and beyond helping me out this Saturday!! He was timely, friendly, and extremely knowledgeable. He spent good time not only solving the issue but making sure it wouldn't come up again and replacing several parts I needed. He helped out with even more than I had called for, made sure I knew info as a new resident, and did a fantastic job!
Made me feel very grateful to be living somewhere where they really care about the work they do, thanks again!”
“Moving here was one of the best choices! The neighborhood is so walkable to anything and the building itself is filled with friendly folks, beautiful views and comfortable units. Management made this a very smooth transition from day 1.”
“Jenessa was extremely helpful and went the extra mile helping me with my move in. She was very attentive to my requests and super fast in following up with any loose ends that needed to be taken care of. SUPER STAR!!!”
“Helpful for handicapped. I fell half inside apt& half outside in hallway. Lady finally heard me yelling for help. She called 911 & stayedtill they came. Gave my twfrigerated& freezee items to girl cause I was take to hospital. They have brought me things from Kiosk cause I can’t do the walking. I’ve been here around 5 years ..rent 899.00till now over $1300.00 2024”
“My partner and I lived there for a little over two years. It was a quiet and peaceful place. We never have any major issues there, and all maintenance problems (there was fairly little) were done in a quick manner. I could talk for hours and hours about how great the maintenance man is there! He became a friend of ours very quickly and we still think about him weekly! The property manager is all pretty cool. We would definitely move back there if a bigger apartment opened up. Many thanks!”
“I just move here in July is a very quiet family place have a gym kids park swimming pool A dogs Park administration is very friendly and helpful and every questions the you have very professional I love this place”
“Thankyou to our Property manager Tammarah for always keeping us informedVery professional & awesome customer service. Ty to management at the leasing office, maintenance & all who responded. We are new here & moved in a couple weeks ago. It's a quiet neighborhood & close to everything so that's good enough for me.Ty for the entire team who made it possible for us to feel at homeAloha”
“I have been living here 16 months. I love it here. It is so peaceful and quiet. The office staff is friendly and helpful. Maintenance is great. I am so happy I found these apartments.”
11:00 AM - 3:00 PM
3610 Bridgeport Way W, University Place
Apartments
“My wife and I moved here in November 2024 from another apartment complex in Tacoma. Thus far, we have had a great experience. The apartment itself is clean, well maintained, and in a great centralized area of University Place close to a distillery, restaurants, Whole Foods, a coffee shop we frequent, and my home gym (OTF), all of which are within a 2-3 minute walk from our apartment. The front desk staff are all responsive, attentive, friendly, reliable, and pick up the phone when you call (I say this in all seriousness as our former apartment complex staff would not pick up the phone when you call the front desk). The common areas are clean, the gym and spa look very nice and well kept. I park on P2 which is also public parking. I have seen and heard stories of other residents' cars being broken into. Luckily, at least at the time of writing this review, mine has not. We pay an extra monthly fee to have my wife's car parked in the secure parking (P1). I have emailed the front desk regarding 3 work orders all of which were completed within 24-48 business hours of the email. It is quiet, it feels safe, and having to FOB everywhere keeps it secure.
If I was to be picky, these would be some of the downsides:
1. Only one car per apartment is allowed to pay extra to park in the secure parking. I am unsure why since I see plenty of vacant spots there.
2. While we LOVE our high ceilings, getting the apartment warmed up is difficult and expensive utilizing the heating system.
3. You have to pay a monthly fee to have a secure locker for your packages. If not, you risk having packages delivered and occasionally/rarely stolen since it is in a common area of the lobby exposed to anyone that walks by.”
“Taylor with the leasing team was so sweet and helpful. They are so busy and inundated with emails but Taylor took the time to help me with what I needed. I Look forward to working with them again :)”
“Very friendly nice helpfull.especially night staffRooms: Good rooms nice showers pool hot tub is open all night for adultsNearby activities: Mall. And other shopping tacoma dome. Close byWalkability: Walking distance to restaurantsFood & drinks: Good”
“Have not personally lived here but from what I've heard and what I've seen looks very promising and comfortable also is in a great location and the staff and management I've talked to seem very friendly I'm looking forward to living here hopefully in June if any two bedrooms are available. Maple Grove has always caught my attention as one of the more upper class apartment complexes with good friendly employees and staff.”