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“Have had my PO box here for over a year now, and have had great counter service and passport support. Luckily this is a low-volume location, so the generally low USPS staffing decisions doesn't create lines as much as other locations.”
“There is a young lady by the name of Melinda. She is so patient. She is so caring about people filling out their passport information properly. God bless her. I had to fill out my application four times maybe even five but God bless her and her patience.”
“Rowe is the best! This was my PO box last 4 months and she made every experience wonderful with great customer service, remembers names, very sweet to my lil doggy thank u!! Will use this post office when I visit in the summer ?”
“Very pleased to send our the single letter & they had plenty of parking available. Now I'm aware of it, I will stop by whenever I need additional above of postal service.”
“Always willing to drive a little further to come to this location. Regan at the front desk is always super nice, helpful, and efficient :) the wait isn’t too bad compared to other locations and there is usually parking available.”
“I was recently at the USPS in University Place and I am shocked to see this score. Everyone was super nice. Really. They were. What is up with the bad scores? We need to fix that.”
“After first visit here this will now be my go-to post office. Only downside may be that there’s no dedicated parking lot and they do close for lunch. It is a small office so be patient when it comes to reopening from lunchtime. Come early in the morning or late afternoon and you’ll be good to go. Hardly ever a wait.”
“I’ve been in here a lot lately and I want to give a shout out to Faith. She is always so kind and helpful even if I’m not fully prepared when I show up. I got a receipt in the mail today that I forgot to leave with last time I was there. She went out of her way to send me the receipt in the mail.”
“I've had good experiences here, always been treated with respect over the years by all employees. I just time my trips between their required breaks or lunch, and everything has been chill. The wait is usually only a couple of minutes for service.”
9AM - 2PM
3825 South Warner Street, Tacoma
Post Offices
“Man I went through hell and high water for my passport Because it was (Misplaced) in the mail. BUT THANKS TO MARIA AND DANIEL I WAS ABLE TO GET IT. NOW I GET TO SEE MY DAUGHTER FOR HER BIRTHDAY. 10/10”
“I have always been treated courteously even if I did have to wait in line for a while. Its not the fault of the employees if people have unreasonabe requests or just problems that take a while to resolve.. Not everyones issues are simple. People should just have more patience. They should try to put themselves in the same place in their own job and ask themselves if theyve ever had a prob with a customer and had someone waiting and couldnt do anything about it but have them wait?”
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“The gentleman that was working at 11am this Wednesday is so upbeat and friendly! I wish we had more people like him in customer service. I think his name was Cornelius (I couldn't get a good look at the name tag). Deserves a raise!”