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February 2024
Says closes at 430pm on a Friday. Arrived at 425. Doors are locked
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January 2024
Didn’t deliver my mail after hold expired. I went to pick it up myself. The sign says they open at 9am. At 9:15 I gave up. I tried calling the phone # multiple times. No answer or any way to leave a message. Sent a request for an investigation a week ago. No resolution.
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December 2023
Bekka and the other gentleman at the front desk (Rafael I believe) are extremely helpful! It took multiple attempts, but they didn’t give up and worked together to find a piece of mail that had been redirected somehow. Great customer service!
