United Access, formerly Ability Center, is a mobility dealer serving Seattle and surrounding areas. The business offers an outstanding line of mobility equipment, including new and used wheelchair accessible vans, scooter lifts, and wheelchair lifts. They provide adaptive equipment from trusted manufacturers and offer wheelchair accessible vehicle rentals. Reviews consistently highlight a very friendly and helpful staff that is knowledgeable and willing to ensure customers get exactly what they need. Customers report positive experiences with purchases, noting the team is helpful in finding the right vehicle at an affordable price. The service department is also praised, with staff getting repairs done as soon as possible. Multiple reviewers state they would use the company again and recommend it to others. The business rents, sells, and services everything ADA, supporting both individual and fleet needs.
Michaela at the Sumner, WA location was very helpful walking us through the whole process and keeping us updated on the progress of the van from being transported from California to Sumner, WA to making sure that the automated ramp worked properly to detailing the van and making arrangements for actually getting the van.
November 2025
United Access has employees who seem to really care about their customers. We appreciate having the Sumner location so close to our house. Highly recommend them for mobility vans and repair needs!
August 2024
Annual lift service. Lift strap showed some wear. Turns out it is a known problem, it was replaced. Service took a little over two hours.
