United Access, formerly Ability Center, is a mobility dealer serving Seattle and surrounding areas. The business offers an outstanding line of mobility equipment, including new and used wheelchair accessible vans, scooter lifts, and wheelchair lifts. They provide adaptive equipment from trusted manufacturers and offer wheelchair accessible vehicle rentals. Reviews consistently highlight a very friendly and helpful staff that is knowledgeable and willing to ensure customers get exactly what they need. Customers report positive experiences with purchases, noting the team is helpful in finding the right vehicle at an affordable price. The service department is also praised, with staff getting repairs done as soon as possible. Multiple reviewers state they would use the company again and recommend it to others. The business rents, sells, and services everything ADA, supporting both individual and fleet needs.
Annual lift service. Lift strap showed some wear. Turns out it is a known problem, it was replaced. Service took a little over two hours.
June 2024
They helped repair wheelchair lift, but it costed me a lot and I may have to go back for more repairs.
March 2024
When I need to bring my van in they always get me in right away when ever possible. Staff is very friendly and always willing to help. They are definitely my go to for van repairs