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February 2024 by Katelyn
Today was my second time ever visiting this location. As I am shopping (wearing a mask), an older woman with dark hair and glasses (manager?) approaches me saying I need to leave. I was stunned and asked her why and she said I had been treaspased. I was very anxious trying to explain that this was my second time here and I have never done anything wrong. She said another employee has basically accused me.But she wouldn't say who because 'you will just start a fight'. I was completely flabbergasted, and reiterated that she is falsely accusing me and confusing me with someone else.She finally listens to me and says the employee will get a write up for being wrong. The employees name is Jen. I heard it on the speaker. I will be speaking to another manager asap and will not be returning to this location. Completely wrong and unprofessional of them.
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February 2024 by Rebecca Burton
Its like walking into a high-end designer store with the ridiculous high prices! They just want profit..cares less about poor people trying to get clothes for their kidswhile on a fixed income..or a person trying to look presentable at a job interview.And they have nurve to ask if you wantvto round up to line the CEO'S POCKETS EVEN MORE!!Absolutely sickening!!
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November 2023 by Lauren Kebbe
Quite disappointing when prices are either the same if you buy them brand new at Ross/Walmart/Target. People who typically shop at thrift stores are looking for affordable choices.Staff members are super kind and helpful though.
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November 2023 by Invidia Averandi
I was going through the store a few days ago and there were so many transients casing cars and constantly asking for money outside the doors. I don't like seeming heartless but there were a few that made it feel so unsafe to go to this location. I also saw one of them going through the electronics and just outright steal a pair of headphones without a single care.There were people dealing drugs right outside the doors too. Save your time and visit a nicer location. This one is nasty.
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November 2023 by Isabelle Phan
Not sure how prices at Goodwill are determined but seem to vary depending on location. This location charges 1 used pillowcase for 5.99!! The one on 6th Ave. in Tacoma is 1.99 and 2 for 3.99. Target sells them brand new, 2 for $6. Definitely overpriced at this location!
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September 2023 by Thanakorn Phattanagosai
Our backpacks were stolen from our vehicle. 8/20 (6.15-7.30PM) We parked a pickup truck in the parking lot in front of the store. We lost all our backpacking/camping gears inside the packs. This was so miserable. If someone witness the incident, please contact me.Attention to the store team: If you happen to have a footage of ,please share to the police.
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August 2023 by Mallory Lehman
Was in the children's department yesterday and went to pull down a sandcastle bucket and the bucket ended up being filled with old urine which spilled onto my hands and clothing. This place is poorly run and obviously isn't being cleaned properly. ? if I could give 0 stars I would. Do not go there!
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July 2023 by Shea Engle
I will always appreciate how good they are.
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April 2023 by Britt Casebolt
Cool stuff very unique
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April 2023 by Valerie S.
Hate goodwill. So overpriced. They price things higher than what the items were new. Dollar tree items are $2, ikea items are double. It's a joke. The staff are so rude and kick you out at 7:50pm when the store closes at 8pm...
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April 2023 by H F.
I've been coming to this Goodwill for years and multiple times a week (I buy a ton of books because I work with students, I am a student, and I love books. Today I was yelled at and harassed while standing in the checkout and exiting the store after making my purchase. The man on duty named "Francis" became verbally aggressive--yelled at me and told me I'm a horrible and ugly human being because I asked for his name to make a report. This staff member made me feel very unsafe. I've never been treated as badly any where else by customer service in my entire life. It was a traumatic, stressful, and horrible experience! All this happened because I mentioned that it was only 6:45 pm not 6:55. I love shopping at the Goodwill but this person made my experience horrifying. Another customer witnessed his behavior and gave me his number as a witness if needed. When I came back to get his name to file a report he yelled at me and told me not to come back. Please dismiss anyone who treats loyal and happy customers this way. If he is a manager he is abusing his power and abusing others in the process.
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March 2023 by Joan Parks
The WORST drop off ever! Irritable man goes through what you’re donating, you place the donations into specific bins. I had to separate my clothing items from the mirror/wall hangings/ kitchen dishes etc. 6 Cars waiting behind me! If it’s a lamp they want to test to see if it works. Clothing on colored plastic hangers has to come off hanger as the don’t accept any hangers currently . Use the 6 th Ave store!!
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March 2023 by Leslie G
Update: don't bother bringing your donations here. Like has been previously mentioned now you have to sort them yourself and if you have bags of mixed things you have to sort it or at least get angst. Only allow one person to unload at a time. When I went there was a back up of 5 cars. How are they going to stay stay in business if they don't make donating easier and friendly. //They took away all mirrors and do not plan on bringing any back I was told. It's hard enough that they took the dressing rooms away now you can't even hold something up to see if it might look good on you. Very frustrating. I left behind several items that I liked because I didn't want buyers remorse.
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February 2023 by Bailey Wynn
Worst store imaginable! If I could give zero I would. Francis (manager) wouldn’t let me return my clothing because it was a few mins before posted closing time. They were still checking people out.Goodwill forces you to buy before you can try in, then only gives you a week to return the clothes and then won’t let you return the clothes - Aka stealing from you. I am livid.
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February 2023 by Cris K
Overpriced for the clothing they are selling. Otherwise there's some really good home accessories and dishware