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October 2023 by RPM Repair Performance Maintenance
I called the store and TJ answered and ended up heading in to see what we could find for a lift kit. He was very knowledgeable and took the time to explain and throw an estimate together. It was one of the best customer experiences I've ever had in an automotive industry setting. I'm excited to purchase a lift kit here.
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October 2023 by Brittany
Ordered and got a grill guard installed on my truck. Was a little more expensive than expected but I’m happy with the final result! Friendly customer services and fast install.
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October 2023 by Shane Winder
They are very nice and knowledgeable. A great place to go for truck and off road vehicle parts and accessories.
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September 2023 by Danny P.
I had new tow package,leaf springs and air bags put on my truck. Wanted to upgrade for towing my toy hauler(safety thing for me). I go on vacation not even a week after having all this stuff installed, the air fitting on one of the bags leaks,i called 4 wheel parts to have it documented for warranty purposes and i got bring it in and we'll see what we can do about the warranty process. I said im 7+ hours away cant bring it in for another week plus. Nothing was ever said to me about a 10 day after purchase inspection when i called or even when i walked out the door the day i picked my truck up. Fast forward this setup is not even 3 months old i am always keeping up on my truck because i paid good money for it and i take care of my stuff. I hear a rattle so i climb underneath and all but a couple bolts were loose and a nut was missing in the mix and on top of that i discovered my bags have broken belts now im mad. I called to let them know so i can get warranty replacement and all i got was oh you didnt bring it in for the 10 day inspection so your warranty is no good. $4000 worth of upgrades and they wont even honor new bags. But they can "help" with the cost of new ones out of my pocket. It sounds like the dont mention the 10 day inspection so you won't know and after that they're free and clear and you get bent over if something happens to your stuff. Absolute bulls*!$ would not recommend this place I should've had les schwab do the work would've been a little more expensive but they're local for me and they would honor the warranty and told/explained to me about the warranty and what/ when to bring it back in.
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August 2023 by Matt
Not necessarily an issue with the Tacoma store, but I'd placed an online order that took weeks just to process. I tried cancelling online, then over the phone it took multiple calls and hours on-hold to get ahold of anyone and cancel the order.2 months later I just got a reply on my attempt to cancel online. I won't be giving this company any business what a joke.
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August 2023 by Robert Law
I get put on hold the second I call them and they never come back within a reasonable amount of time. I decided to go there in person and it was exactly the same, wait in line while no-one seems to be getting served and not a comment from anyone like be right with you or this might take a while. I was trying to buy tires from them but had to go online and go through the hassle of finding a shop to mount them and so on. Ya pretty disappointing.
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August 2023 by Jonathan Gardner
DO NOT GO HERE. PERIOD. Not only did they sell me the wrong color bumper somehow, even though we communicated in person what color/texture I wanted, they also sold me the wrong wench twice causing me to have to pay for installation twice. Third wench was the ticket I guess. They ate some of the new cost of the wench but I still ended up paying $600 more than originally quoted as well as buying an additional wireless module that would have been included originally. The wiring for the bumper lights is awful, and now I have a connection issue exactly where they tied into my original harness. They don't feel like they should be responsible because it's been a year and 10 months, which I know is just sooooo long, and "lots of things could happen" even though the truck has lived in a covered space and been driven less than 2000 miles since they worked on it. They do shoddy work, and when it inevitably reveals itself they won't feel the need to correct the issues they themselves will tell you were caused by the "bad crew" they had before. Maybe it's different now, maybe not, but I got screwed on this wiring and I'm gonna have to fix someone else's lame work. Which is hella lame.
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August 2023 by Kiko Toledo
To be fair, they never took my van but after being on hold for a long time, multiple calls and multiple unfulfilled promises to call me back, I was told they wouldn't work on my 2006 Quigley 4x4 E350 because they only work on stock vehicles. No conversions. You don't get that impression from the website but that's what I was told. Bummer.
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July 2023 by Daniel J.
Lifted a '21 F150 about a year ago with these guys, they did a great job and the truck looks and rides great! Had a minor issue recently but Paul @ 4WP is coming through with their Diamond Care Warranty and the issue is getting handled. Very impressed with the customer service at this location and highly recommend. A lot of places can do the initial work but the true measure for me regarding a business is the aftercare, I didn't get left hanging and they took care of me. 5 stars!!!
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June 2023 by Christian Tamiesie
Fantastic help. Price matched some parts for me and did it with a smile, no hassle at all. I've been buying from 4WP for years and will continue to do so.
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June 2023 by Philip Van Arsdale
Good for off-road parts, moderately expensive, staff were very helpful if not the most knowledgeable, they knew where to look for an answer if their didn't know it already. Might return for finishing touches on future diy installs
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June 2023 by Cesar Santos
This is the worst place they put a new headlights on my truck ram 2022 and my single lights they’re not working at all and we pay full price for the work they done and then that even do their job right they’re not responsible, professional because my wife she pick up my truck and she’ll pay the full price for everything and they let her drive the truck without blinkers
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June 2023 by David Obrien
Been shopping here for 25 years now. Cant go wrong. Great customer service and price.
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May 2023 by Maria Zamora
Went in to have a Tonneau Cover installed and to have a truck alignment. The service technicians were friendly and very knowledgeable. They said it might take 2 hrs, but it was done in 1 hr. Amazing, great service! Very happy customer!
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May 2023 by Tamy Bentley
Customer Service is amazing and they're very helpful. Had my 4runner worked on and they did jobPricing is very reasonable too. Thank you
