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March 2024 by Peggy Schmidt
Customer service is always there and very patient in helping you with your issues!!! Thank you Mitch!!
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March 2024 by Carter Fackrell
Fastest customer service I have worked with for a while.
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March 2024 by Mark Simmons
We had an issue with our connection on a Friday night. On a cold Feb. night in Cache Valley ya just want to stay in where it’s warm and watch some TV. I knew it was after hours so thought I’d just leave a voice mail and hope for a call back on Monday. I was pleasantly surprised to actually get an after hours call from Mitch asking me what he could do to get us up and going again. Mitch gave us some tech. suggestions and within 20 minutes we were back in business. We were very happy and impressed with their prompt and pleasant service!! ?Thanks Mitch !!!
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March 2024 by Nick Ruff
Excellent service! Edit: had an issue with my Internet, Mitch Shook came down personally to deal with my problem and helped me out! Very grateful for his prompt service.
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February 2024 by Bob Lester
I was/am *very* excited about the upgrade from Astound's cable internet to Advanced Stream's fiberoptic service!I am happy to say that the combination of new fiberoptic hookup and 'net hardware suggested by the AS team is functioning very well, and easily achieves 500+ download speed with an ethernet connection. (Still an impressive ~200 down on WiFi; outside even!)What made this upgrade all that much better is that the gentlemen that came to install our system were on time, knowledgeable, and friendly! If this early experience with AS is anything like what we can expect in the future, we're very much looking forward to it!Well done!
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February 2024 by Floyd Graham
Advanced stream is wonderful
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November 2023 by Ivan Palmblad
Mitch Shook is a gem! He has been so willing to help anytime my non-tech background has a question. Mitch has never failed in correcting whatever problem I may have. Providence residents are so fortunate to have Mitch within arm's reach!
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August 2023 by Brad Johnson
Mitch was outstanding!! Exceptional service. Highly recommend Advanced Stream
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July 2023 by Bruce Bischoff
Works great! Mitch did a fantastic job with the install.
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June 2023 by Geoffrey Poirier
Nice folks all around. Not only came out to double check (and improve speeds), but also helped keep the installation project moving along.
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May 2023 by Brian Stufflebeam
Great service and support! Walked me through the connection process and made it easy to get started. Very happy with all aspects of this service.
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May 2023 by Jamie Muskopf
SO grateful that Advanced Stream was recommended to us when we moved into our new neighborhood. STELLAR service and wonderful, easy installation process. Thank you!
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May 2023 by J S
Mitch, who calls himself the CEO from Advance Stream is scamming residents of Providence City, Utah. He is contacting them via text and email, in a way that makes it seem like he is working with Providence City. It is deceptive and he should be stopped, immediately. I would never do business with a deceptive company like this.
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April 2023 by FL Mlc
This is kind of Internet service provider everybody wants, but so few have.I had an issue setting up my account which was a user error and they got on the phone with me and not only walked me through my problems, but checked every other thing with my connection and took the time to make sure I was thoroughly please before signing off, I wish all companies ran this smoothly and efficiently. I would recommend this company to anybody and everybody looking for an Internet service provider that can provide fast speed at a reasonable price.
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April 2023 by Kemp Bott
Mitch was very helpful getting our system !! I highly recommend this company !
