Aero Precision LLC offers great products and parts that are of good quality and provide great value for the money. There are mixed experiences with customer service. Some find it a complete joke, noting items do not ship in a timely manner and that phone support is not answered. Others report good and helpful customer service interactions, specifically praising the online chat feature for being incredibly fast and effective at resolving billing or parts issues on the spot. Several reviews highlight specific customer service representatives for being courteous, professional, and knowledgeable. Many customers state it is a good company to do business with and that it stands behind its brand and products.
I think aero offers really great parts for the money, super good value. However their service is a complete joke. Items do not ship in a timely manner, it seems like they need more people filling orders. Their CS reps chatting online are not helpful either.
September 2024
Great standard and enhanced parts for your wireless hole puncher
June 2024
VERY GOOD PRODUCT - AND THEY STAND BY THEIR QUALITY!!
