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March 2024 by Heather H.
tonight i mentioned to store manager i would like to have option to have cashier ring me out and he volunteered to ring me up. He said the cashier was going on a break but would be back. the self check out cashier was very helpful as well. i was very impressed by my interactions with Safeway employee's and managers tonight!! Thanks for listening and your willingness to understand im old School and like to have a cashier check out my groceries.
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February 2024 by Patricia S.
I gave 2 stars as there is a very small minority of helpful employees and I like the produce section. However, I am going to do what my son does in the future, drive past this store and go to Trader Joe's even though it takes an extra 40 minutes round trip. At the end of a pleasant morning of running errands, I stopped to get a chicken breast for lunch. I knew better, really, as I have shopped there for over 30 years and the management has never insisted the employees be courteous. I grabbed a few other groceries as well and as I was leaving my cart locked at the exit and a very officious woman stomped over and demanded my receipt and a security guard came over and blocked my way, which was unnecessary because I couldn't get my cart out anyway. I'm sure the line that formed behind me thought I was shoplifting. I refused to show the employees my receipt because they were breath-takingly rude. The person who was supposed to be taking care of the self checkout specifically accused me of stealing a bag of kitty litter. I did offer my receipt to the manager who came over who didn't bother looking at it, presumably because of my history of being a good customer. It turns out that the cart had locked because I had turned the cart toward the interior of the store when I left, which I did because people were blocking my way out on the other side. I suggested to the manager they put up a sign or tell people not to turn the cart back toward the store. The employee who accused me of stealing the litter was standing right there when I moved my cart in that direction and said nothing. The manager was a slender Asian woman who is very much in the minority as she is always courteous. She apologized profusely and told me she would talk to the employees about treating the customers better but the rude employees did not apologize. Even if they had, it would not make up for the humiliation they put me through.
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February 2024 by Meg G.
Told the cashier "Mark" that I needed to get cash back with my purchase. I explained it had been awhile since I had done it. Mark had his phone earpiece in his ear and was having a conversation while working checkout. I think it was a work convo -- he was saying another employee didn't know how to do their job. I looked at him asked what keys to press next. Looked past me. I did not get my cash back. He sort of shrugged and handed me my receipt. I didn't want to go to the cash machine outside as it was getting dark and I didn't want to be a target.
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February 2024 by Tony L (Casual Observer)
I enjoy shopping here when I'm in the area. I picked up a few things for Valentine's Day and didn't need to go anywhere else to shop! However, I noticed Google has this particular Safeway located in Tacoma instead of Lakewood. People unfamiliar with the areas could become confused when trying to find a Safeway within proximity.
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February 2024 by Dawn Love
I really like this small Safeway. It’s layout is a lil different than the others but it’s got that small town feel to it and I really appreciate that. Because they are a bit smaller you can’t always find everything that you might need, so be prepared to maybe have to make another stop, for the most part they’ve got it or have something comparable. I can improvise on my shopping list a lil just because the atmosphere there is really comfortable.
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February 2024 by STOP RECKLESS BEHAVIOR
This lady at shelf checkout was being really rude at 10:30pm on Tuesday January 30. 2024
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January 2024 by William
Everything is great! No complaints here!
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January 2024 by Christina Carriere
My Safeway steilacoom Blvd sw
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January 2024 by Peter Iles
Barely stocked. Poor layout. Fruit was not so good.
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January 2024 by Aleeia Lewis
I've had alot of issues with the Deli at this location. Terrible customer service/terrible food quality in the hot case. My main issue today was terrible customer service from William J that works in the Deli. He was nothing but disrespectful, rude, and a smart alec my entire experience with him to the point that I was getting frustrated the way I was being spoken to from William J.
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January 2024 by Danielle Perry
Always a great experience. The staff is awesome. Been going the since it was Albertsons. 40yrs ago.
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January 2024 by JSKnight
An example of corporate greed at it's finest. 2 liter of coke is over $3 a bottle buuuuuuuuut if you download our app you can buy 3 for $1.50 once. Disgusting and manipulative.
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January 2024 by S S
Agree about the deli. They ignore you, continue to have a conversation while ignoring you and even just stand there waiting for you to greet them. More than once, after ignoring you, they just look at you without a word. Terrible customer service and incompetent to boot. Today we ordered delivery, and instead of jojos they gave us some really old dried out chicken pieces. Seriously?The label said jojo, but there was chicken in the bag. I can't eat chicken as I'm vegan, so it's a total waste. There are often mistakes when ordering delivery; it's a crapshoot if you'll get what you ordered. One time I ordered vegan ice cream and they subbed with dairy ice cream. Very disappointing.
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December 2023 by cyprienne schroeppel
Just grabbing a few items today. Was not crowded.
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December 2023 by corey Musto
Personally, I don't think much thought was put into the store's layout. Difficult finding things because of it. It also seems a little dirty, could just be me though. It's also VERY overpriced.