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August 2023 by Gabrielle Miller
This store has they worst customer service. Once in a while I deal with an employee. That actually wants to be there, and do their job. the rest of the time they’re always very awkward, standoffish, and have a garbage attitude. Especially the new girl they have working the counter. Not sure what her name is. But I will going to Puyallup instead to avoid her.
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August 2022 by Nini N.
mia k helped me out and she was very kind!! helped me find my size and which pair of jeans looked best.
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June 2022 by Kirstin Pine
I love American Eagle don't get me wrong. There clothes are amazing and good quality for sure. What made me give a three star was how uninviting most of the staff were. If i could give half stars i would honestly give them 2.5. Sometimes i have a problem with it and sometimes they are very nice. Usually don't put reviews but this experience made me very uncomfterbale. Long story short I was at the cashier and I may be wrong but I got the feeling all three of the staff were either talking bad about me or about someone else or something about the job or whatever it was it shouldn't of happened when a customer is around. It felt like I was in high-school if that makes sense. It made me not want to come back because of how uncomfterbale it made me feel. Long story short staff should be professional regardless of what job they have because it can affect customers coming back.
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August 2021 by Tim Deaton
This review is for Aerie but I can't find this location on Google. Keeps bringing up the parent company instead. But either way, first time ever shopping at this location and possibly the worst customer experience. The entire staff all acted so stuck up. Like I get it, your store aesthetic is "look at me, I'm a b****" but I didn't expect the staff to act the same. Had several items, made my daughter put most of it back besides one item only because she was really attached. But definitely never going back.
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June 2021 by Elizabeth Vanbuskirk
Not as many options but still super good
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November 2020 by Linda Dawson
I love American Eagle, but not this retail store! They are rude & always have an attitude.
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October 2020 by KV last name lucky
Very rude customer service, specially the manager, u forgot her name. She was screaming in my face to leave the store because I said u have medical condition not to wear a mask. Not a professional staff!
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July 2020 by Gabriel Ramirez
Small men's selection
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July 2020 by Leah Brown
Poor customer service
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February 2020 by Jordan Hong
the staff are helpful, and always helped me with my needs. ???
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February 2020 by Jonh Meyer
I love AE, the quality of the clothes are good but a bit pricey
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January 2020 by Maddie Smith
Very organized. Their jeans always a perfect fit.
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October 2019 by Amy P.
The management and staff at this store are the worst! They do not know the meaning of customer service! I have been in numerous times to purchase items for my adult son & daughter and each time has been worse than the last. My daughter who is 20years old absolutely refuses to go into that store again after today! We will go to South Center or Downtown Seattle. Honestly I don't know how this store makes any money with such poor customer service. Extremely disappointing
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September 2019 by Hannah Stokes
I like their tops for men and women, I just wish the waistline for their low rise jeans hadn't been raised by an inch or so. Now that cut my waist in a weird place and I can't wear them anymore.
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September 2019 by Patricia Henderson
Good sales. Good quality brands
