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December 2023 by Bill Poirier
Absolutely amazing staff in Proctor. I appreciate you all.
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March 2023 by La Bella Proctor
Always a pleasure and great experience when I asked for help!!Tuan Ngo
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July 2022 by Amy A
Corey at the ACU branch at 26th and N. Proctor in Tacoma was so patient and helpful with helping me do multiple financial tasks today.
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April 2022 by Cody Hoard
This is the place if you want to help build your credit. Very quiet and personal branch
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March 2022 by Ariel PR
This is the best ACU branch. I've been a member for 15 years and I've met many tellers and staff members. But this branch in particular gave me the best experience of all. One of the supervisors (Sergio Lopez) greeted me and helped me with what I needed. From the very beginning he treated me like a friend instead of a customer and I will never forget it. Sergio should be in charge of training everybody because this is exactly how I'd like to be treated. Thanks Sergio!
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October 2021 by Todd Holtzclaw
Very easy, fast, and efficient. Did my business all over the phone and email in a total of about 30 min. Excellent customer service as well.
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August 2021 by Brandon Newell
Sergio and the team at ACU have been amazing! I highly recommend them for any financial need you might have.
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January 2021 by Amy Kearns
Proctor Branch is my favorite ACU Branch! The staff is always friendly and I am confident that they are able to take care of my requests quickly and accurately. The Supervisor Tala is so welcoming no matter how often I stop in. She goes out of her way to make sure to help you get the answers you need. I can't forget to mention the location! There are awesome shops and restaurants to visit near by. This is why I love going to this location! I can stop by and do some banking, shop, or meet up with friends or family for a bite to eat.
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January 2021 by Paul Martin (Dr. Paul)
So far so good! I've been pleased with my service at ACU, and how quickly they were available to provide for my needs with the PPP funds. They opened an account for me, and gave me access online with some personal service to manage the technical problems that they were having at the time. Great service and very friendly people.
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September 2020 by ismail arslangiray
I always get the perfect and friendly service. It is an awesome operated branch. Thank you!...keep up the good work
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August 2020 by Annika Larson
Miranda helped me create an account at ACU-Proctor after moving here from Minnesota. She was so helpful and always made sure to keep in contact with me, even when I'm not the easiest person to keep in touch with. That was super nice, and I really appreciated all of her help!
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May 2020 by Christopher Kinzel
I recently opened an account here after closing my auto loan through them. Miranda is absolutely wonderful, and is the reason I will continue to bank here. She always has a smile, treats us with respect, and is beyond willing to assist us with anything we need. There's also a newer lady who was amazing in helping me open my account when I showed up at the end of Miranda's shift. They are both a pleasure to bank with, and they are the reason my family, and I will continue to bank there.
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May 2020 by Paul Martin
So far so good! I've been pleased with my service at ACU, and how quickly they were available to provide for my needs with the PPP funds. They opened an account for me, and gave me access online with some personal service to manage the technical problems that they were having at the time. Great service and very friendly people.
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May 2020 by Jordan King
The customer service is the best I have have experienced in a long time from anywhere. It was extremely refreshing to be treated so nicely and respectfully!! Thank you miranda!!
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March 2020 by Keya Harrell
Love coming into the proctor branch! Everyone is always so nice and ready to help. Even more beneficial that it is a shared branch location so not only am I able to handle my business with ACU but a few of my other credit unions as well. All the women there are extremely knowledgeable and beautiful! Good job ACU!