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February 2024 by Adrian B
Fast, professional and helpful. No issues on getting my phone upgraded. Would recommend coming here.
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February 2024 by Paul W.
Yesterday I came into this store to sign a new contract and get a new phone. I made it all the way to the sales rep taking the phone out of its box, only to find out a scammer opened an account under my name leaving a debit. So it didn't work out in the end. But this review is just to say that I had a really good experience at this store nonetheless, really good staff.
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January 2024 by Mike Larsen
AT&T at Tacoma Mall was a very good experience I would recommend them to anyone!!!
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January 2024 by Mike L.
This store has great customer service and made it very easy to purchase our new Apple products!!!
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January 2024 by Marjorie
Deanna & Paul both have a great customer service! They were very helpful and patient and answered my 21 questions. They helped looked at other art stores to see a specific phone I wanted. They explained every answer to my questions clearly. They also make you feel welcome.
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January 2024 by Connie Schmidt
Dee was very helpful in answering our questions about our account & what to do while traveling internationally. We are grateful for his genuine, well informed guidance. Thanks Dee!!
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January 2024 by MyMy (MyMy)
Irene was amazing and so patient! I was extremely satisfied with my excellent experience!
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January 2024 by Jake Stoner
Paul and Avery were amazing! Helped us out with every question.
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December 2023 by Joseph Howard
Wow. I’ve had so many bad experiences in stores like this. Never have I ever really enjoyed myself at AT&T until my most recent trip on Dec 3. Paul closed the deal, but we had help from Irene, Avery, and another gentlemen whose name I cannot remember. The entire team is fantastic. I’m genuinely impressed and happy with my experience. It was not an easy scenario that I presented the team with. But they figured it all out! Thanks you Irene, Paul, Avery, and the other gentlemen. He knows who he is!
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December 2023 by Cyme Rogers
Paul was outstanding in helping getting everything set up and creating a new account was very nice and helpful considering he was new!
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November 2023 by Sina Tupuola
This store helped me so much more then the other two I had went too. Thank you for your help with my issue. Really appreciated. Thank you
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November 2023 by Felicia Morgan
Jelani was phenomenal: professional, extremely knowledgeable, answered every question, & educated me instead of only trying to sell me things.I will go back to the Tacoma location because of him.
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November 2023 by Sherilee Hart
The AT&T store at the Tacoma Mall is my go to for all my cellular needs. Great service and selection. Staff is knowledgeable and friendly. A+++
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September 2023 by Dawn Love
I did not have a long wait time to be helped at all. Staff was courteous and knowledgeable and did what they could to meet my specific needs as quickly as possible. They were very informative and made sure I understood everything and answered any questions I had. They were truly a class A number 1. Thank you!
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September 2023 by Jen Reed
Kevin, Sam and Irene were wonderful to work with when I lost my phone. They went above and beyond to help me!
