-
February 2024 by Michele G.
I just called and spoke to a very rude person who presented herself as the head boss when I asked to speak to a gentleman who is over several stores. She said she is the manager but learned that she's only the "closing" manager. She interrupted me several times; hung up while I had the other store on the line that was trying to help me. She was rude and very unprofessional. She told me she had nothing on hold for me or for pick up when in fact I did because I paid $119 cash. I heard nightmares about this store even from other AutoZone staff from different stores. If she's a member of management, that needs to re-evaluatd & she needs customer service training and needs to be a lot more polished.
-
February 2024 by zack mercer
Went in for front breaks and rotors got them threw terisa and Jason love all the employees down there they are all friendly and so helpful is my go 2 place won't go anywhere different
-
February 2024 by Richard Manahan II
Legendary customer service, open to close.
-
February 2024 by Leslie G
I always get very nice service here. Pleasant demeanor is appreciated. Thank you
-
February 2024 by Noe Macias saldana
Excellent customer service the employee that helped me “Naomi” went above and beyond her job of duty to help me out 10/10. Best AutoZone Experience I’ve had with customer service!
-
February 2024 by Cristin Williams
Immanuel was amazing, excellent customer service and parts knowledge. I'll definitely be back next time I need parts or tools!
-
February 2024 by Project Ruin
Make sure you know what you need for your car otherwise it's a headache with people who don't know cars very well.
-
January 2024 by Bobbie Christensen
Great staff with wonderful customer service thank you guys
-
January 2024 by Jason Sierra
Been an AZ customer for years, but that may change. Was told originally, they don't price match at all, possibly a new employee. Then a parts sales manager tried to help, showed them the price from O'Reilly's ( I prefer AZ parts), manager asked if O'Reilly's is their competitor......Was then told I would have to have the item information printed out to show that it's not an online only sale or item.....which the website clearly stated that it wasn't.
-
January 2024 by Elliot May
The store on South Tacoma Way always has the parts in need. The employees are very knowledgeable.
-
January 2024 by Oscar Lopez
Nice store because the workers leave a lot to be desired.They want to take her away just smoking outside and then they give terrible service and I say this for those who work at night ?
-
January 2024 by Donna Sorg
They always give me trouble trying to get a warranty return
-
December 2023 by Rey Castro
Great place almost can find everything
-
December 2023 by Antione Manning
Didn't find what I needed but got lots of information about parts I should inspect first
-
December 2023 by Lisa Hasme
Really rude customer service. I’m an ex assistant store manager so I know how the computer system works and the female manager here straight lied to me about how they look things up either because she didn’t know how or because she was too lazy to do it. I feel like they need some more training here.
