-
November 2023 by Joyce Githanji
Just from the bank really felt unwanted unwelcomed , and sadly I took time off to come to my new branch as I moved in this area, felt so sad.
-
October 2023 by Patrick Radcliffe
Would be nice if someone answered a phone. Especially since someone is using the number for phishing people.
-
September 2023 by Joyce love
I went today to do wire transferWe need to be there different account tomorrow. She said be theretoday. Now the end the day and tomorrow is Saturday. No one answered. She was confused what she is doing.. now. Who covered this problem???????
-
July 2023 by bradley ginn
Came in with my partner so they could open an account and the entire vibe was they wanted us out of there as quick ask possible. This was by far the absolute worst customer service we've ever received. We're going to bank with becu instead
-
March 2023 by Leighton Copley
Nobody wants to answer the phone
-
November 2022 by Angelina Angel
Horrible customer service. Not willing to help with any account issues… they want you in and out. Ladies at the teller line just want to do the bare minimum of their job… quick to turn us away when we had specific account questions and then when we got frustrated enough and just wanted to close our accounts they said they have no bankers and they can’t do it, we would have to do it all online.What’s the point of having this location when all you want to do is provide ATM style service?
-
January 2021 by mike vaudrin
I've had an account at this branch for 24 years. Debbie the manager is awesome! She has helped me from day one. Thank you Debbie!
-
March 2020 by Dante M.
Every single time I've been here over the last 10+ years of service the tellers and staff have gone above and beyond to make sure all my needs have been met and more importantly, made sure I felt okay. Highly recommend trusting this bank.
-
June 2019 by Aws Fal
Nice customer service.
-
January 2019 by Kent P.
I give zero stars. This is the second time in a row the drive thru was closed. So I have to get out of the car ,go in and find a long line with one damn teller working and the manager not doing anything at all! Zero customer service so zero stars. I deposit a rent check into the landlords account otherwise I would never go in there at all. Thank god it's not my bank! P.s. I have to click on at least one star in order to post!
-
February 2018 by Dennis M.
Stay away from this bank unless you like being put on hold forever to get personal service.
-
January 2017 by Jocelyn P.
I do a lot of my regular banking here. The tellers and personal bankers have always been very helpful and courteous, never too pushy yet informative. I coincidently don't come in during busy times and have never had issues with long wait times. I do wish they had a drive-up ATM for swift convenience. They also have a home loan associate on-site. This is extremely helpful if you want to talk to a live person for your home loan needs.
-
September 2015 by Shoe Bride B.
Not enough tellers. You get trapped in the one drive up lane because the second lane (exit) is blocked off. I associate the branch with long waits.
