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February 2024 by Daniel Bennett
Good customer service here. I was rather impressed.
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January 2024 by liz syms
The cashier did help me but AFTER I went to leave turned around went back in was frustrated that there was a lack of service until AFTER I spoke up and asked to be helped. They didn't seem to want to put extra effort into helping, it's not a bad place but I feel that the staff could do better. I'll go back of course becuz it's a good place to go they just need to have more encouragement from their manager I think.
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January 2024 by Arrow Head
I appreciate them closing at 2130! Clean and helpful staff.
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November 2023 by Wade Cartwright (Booba)
Great deals on kids wrestling shoes
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October 2023 by Christopher Remington
Great customer service
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October 2023 by Chris
Typical Big 5, not too expensive and they carry all sorts of sporting equipment. From boxing to skating to name your sport.
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September 2023 by Jennifer Knapp Ferraro
Great selection and prices for sports wear and gear. Staff was helpful in finding right style fit and size for sons baseball and football needs
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September 2023 by Ben Mears
My son needed some new soccer cleats and shin guards and Big 5 had a great selection and the best customer service!
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September 2023 by Gavin Moore
An abysmal and petty place to work or shop. Employees are not paid enough for the work needed and as a result the work remains undone or hastily done. The district manager is both willfully ignorant and seems glad to be so, though he and his poor understanding directly causes much of the turnover he complains about. The company itself is so mismanaged that they can't even get training material from this decade, or even get their terminology straight long enough to effectively train their new employees. Stay far away and just order online
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September 2023 by Linda Garner
I couldn't find what I was looking for, but I have shopped there before and it usually has everything I need. A lot of camping gear, hiking gear, shoes, boots, clothing, just about anything you can think of in the outdoors line.
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August 2023 by Welcome to HealeyMonster's Hollow
I have never been treated so well anywhere to buy shoes, boots in my life , the staff of the Puyallup and Tacoma stores than I was by them ever, they win my business for the resy old my days , I f they were working for me I'd promote all @both stores.
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July 2023 by Derek Masuda
This place always seems to have problems: one day their POS system was down so they weren't taking credit cards, on another occasion a worker told me their designated FFL person wasn't in so they would not sell firearms that day. The location feels cramped and overstuffed with product. Unless you're going in to buy a specialty item that only Big 5 sells (or an item they offer particularly good deals on) there's not much reason to go to this store.
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July 2023 by David Smart
Big 5 is now and has always been an all around good store for discount sporting goods and especially tennis shoes 2 thumbs up
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July 2023 by Joshua Magaña
Came for a bike inner tube, they were out of stock, but Gary was extremely helpful.
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June 2023 by Afrah Al-tamimi
There was an emergency outside of Big 5 sporting goods, where an an elderly lady had passed out, and the pregnant caregiver could not assist her client alone. Big 5 sporting goods employees came running out with a chair and water! They stayed outside until the EMTs. Absolutely incredible employees! Changed my whole outlook on this store.
