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December 2023 by Tacoma Washington
Excellent prices. Great products!
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November 2023 by Sandy N.
I have to validate the low stars. It is the day after Black Friday and only 1 cashier. Currently seven people in line and no additional cashier brewing brought up. This has been the case in at least 4 of the 5 times I have been here. 3 of those I ended up leaving without my in tended purchases. Come get your customer service focused on the ability to purchase!!!!
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November 2023 by Mandy's Rain
Lots of odds and ends, I enjoy coming in and just looking around. I've found some neat stuff for our home ?
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November 2023 by Wilson Morris III (Pops)
I did have it in a four-star about a year or so ago got to put down two three store now the prices are up there for big lots,
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November 2023 by Shauntel Davis
Just made a purchase. Told the cashier I wanted to pay part in cash and the rest on my card. He proceeded to tell me to put my card in FIRST. I asked if he was sure, and shouldn't he put the cash towards it first? He said no, and guess what happened? The whole amount was charged to My card (big surprise) and he handed me my cash back... maybe more training is needed.
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November 2023 by Mr. Matthew
Big place had a big lot of stuff there.
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October 2023 by Sydney L
It was very picked over. Customer service was great! Would probably go to a different location next time.
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September 2023 by Cheryl Hansen
It's an okay store. Carts are filthy and need a good cleaning. I have no complaints on the inside of the store, merchandise, or sales associates.
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August 2023 by Edwin Rushton
Add it to the list all you discount shoppers. This is by far my favorite Big Lots deep discounts and lots of selections and not very busy. It must be the part of town it is in, the management or something, but this place does not disappoint. Good luck barging shopping!
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June 2023 by Ashlee M.
Joyce the manager here is super rude and refuse to let us return our pool even though one of the employees I spoke with on the phone said that we could bring it back in. She rolled her eyes and laughed at us. Someone needs to talk to Joyce and let her know that this is not appropriate customer service behavior. We had our receipt and we were within the 30 days of purchase. We ended up taking it to a different location way out of our way to the Big Lots on 72nd and Mallory returned it for us with no hassle. She was super helpful and kind! Thank you Mallory!! We will not be shopping at the Big Lots at the N Pearl location again due to the fact Joyce's attitude, and not knowing if we would be able to return something that we would purchase from this location. It's very unfortunate because when we were purchasing these items, 3 of their employees were very friendly and very helpful! Cinnamon checked us out, and she was amazing!! She took her time with us, and was very helpful during our purchased process!! This is the kind of manager this store needs. They need to promote Cinnamon. One of there guys here who was working the floor I wish I got his name but he was a African-American gentleman with longer hair. Super great work ethic came up and started helping us load our truck with the pool!!
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May 2023 by Patrick Keller, Jr.
The inventory is small and disorganized. Seems like they can’t get enough stock to fill it.
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April 2023 by Michael “Owen” Plaskett
Stores good for its prices but their employees often put the wrong items in the spot where the deals are supposed to beAnd will not take accountability for their mistakes instead they will argue with you and about the price unlike other stores
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March 2023 by michael plaskett
Stores good for its prices but their employees often put the wrong items in the spot where the deals are supposed to beAnd will not take accountability for their mistakes instead they will argue with you and about the price unlike other stores
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March 2023 by Marcia Wilson
Great employees, thanks Diane, Joyce and Kelly! You really went above and beyond to make my day good.
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March 2023 by Dolly Davis
Nicely set up store. Very informative staff as well ???
