-
April 2023 by seth buys
JJ was the most intelligent boost mobile representative I've delt with. Phone call was nothing but knowledgeable as well as mindful to the customer. Beats any 611 or customer service call any day. Great worker an actually helpful to the service!
-
April 2023 by Wendy Brown
One interaction and he made a customer for life. Jesus would make wherever he worked a better place. Lucky for me he is employed by Boost and was working at the James Center location. Upbeat but sincere, exceedingly competent, efficient, patience for days, sense of humor. Best experience I've ever had with any phone provider. I hope Boost recognizes what am asset Jesus is to the company.Store was clean and well lit, easy to find, convenient location
-
November 2022 by Michael Loe
Couldn't log into my account since Boost changed "portals".I stopped in the store and the person there gave me an alternative solution. I was in and out in five minutes. Nice!
-
August 2022 by You Suck
I had several problems with my service this month ( CRAZY FLUKE, never happens) and JESUS went WAAAY above and beyond the calls of customer service duty to fix my (freak) problem. NOBODY could figure out why my phone was not working, even though I had current service. Jesus made sure to get answers and have my issue resolved. He is THE BEST!!! To be totally honest, EVERYBODY at this location is amazing. I love this store!
-
July 2022 by ralph BAARSLAG
I went to Boost Mobile in James Center, Tacoma to update my nearly 20 years old flip phone to one compatible with the new system. JJ could not have been more pleasant or helpful and I left with a still-working flip phone awaiting the system changeover date. Today my wife and I stopped back in since a change was now necessary and Jesus (manager) was so helpful and patient explaining the setup and basic use of the new phone. He made me aware of available accessories and insurance coverages but no pressure whatsoever to buy additional. I admitted up front I am a phone technotard but Jesus walked me through the basic steps with courtesy and professionalism. It's a real plus for me to have a local brick and mortar store to get hands on help, and JJ and Jesus made the whole process very simple and accommodated my minimal usage profile.
-
September 2021 by Laura Handley
This store was quick and help full! Jesus was kind and made sure we were taken care of!1
-
April 2021 by Laura S
This store was quick and help full! Jesus was kind and made sure we were taken care of!1
-
April 2021 by Michael Engels
in and out with two new phones, Jesus was very knowledgable and nice.
-
April 2021 by Judie Flores
Karen was a very pleasant and knowledgeable lady who made buying my phone fun. She is a definite asset to boost mobile.
-
March 2021 by Dametra Bolar
Very friendly excellent customer service. Jesus went out of his way to make sure I get the right product(phone)...help me set up my phone and very professional. I will continue to come to this location from Graham, WA because the customer service is so amazing.
-
February 2021 by Daniel Mumm
It's excellent service! Lucky I found this store.
-
February 2021 by Niki Day
A few weeks ago, I went into this store with my phone having some serious issues. Jesus fixed the problem in minutes! He was very patient and polite in explaining what had happened to the phone and showed me how to resolve the problem should it happen again... Reminded me of the days when establishments wanted customers to be happy with the product they have vs ignoring their concerns and pushing new merchandise as a solution. Because of Jesus, I will definitely be sticking with Boost Mobile! Thanks Jesus, you rock!
-
February 2021 by Amity Rose
I had a great experience getting a new phone very helpful explaining which phones to choose from. I recommend coming here to purchase a new phone.
-
February 2021 by Michael Chalik
Jesus has been a great help each time I have come in. He explains well and his patience is much appreciated!!
-
February 2021 by TBONDS
Never been here but the transition was amazing and simple. Jesus was extremely helpful and knowledgable. Thanks boost
