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February 2024 by ana sanchez
very stocked
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February 2024 by Sheena Blauvelt
I was helped right away by Hailey and she was super friendly UNTIL I decided to purchase 2 items instead of the 6 she recommended for me. After I checked out, she didn’t say “thank you” or “have a good day”. She just handed me my receipt and items and walked away. I’m really not sure if I will shop at a Buckle again.
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December 2023 by Elizabeth Hernandez
Worst customer service ever!! No Greeting , noone asked if we needed help as we walked in. Other customers in the srore also talking about how bad customer service is. One gal/worker sitting down another just standing on her phone! Ridiculous
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October 2023 by Chelsey Ackerman
Unfortunately this is 2 separate visits I have walked into the Tacoma Mall Buckle. I have not had any employee help me or welcome me. This visit I was wearing all Buckle clothing, and nope still no customers service. I walked and looked at every rack from the front of the store to the back... Meanwhile I passed 2 employees,Nothing. I went and stood by register before they asked if I needed a room.I had jeans, shirt and a sweatshirt... No follow up asking if I need any other sizes.. nothing.Appears this store is looking for us to just shop online. More options and the same service.Very SAD! I have shopped here for Years! And only jeans I wear.. hmm maybe they don't get commission anymore.I will save my gas and shop online.Don't waist your eitherOh and let me add, I was the only customer in the store
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May 2023 by Virginia Makekau
Very good quality. Staff were beyond helpful and if it werent for their help I probably wouldn't of bought anything. I would of been frustrated with not finding correct size. Love buckle.
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April 2023 by Dorian Garsky
Amazing clothing store with more variety than one might think upon initial inspection. Got a lot of sick looking clothes and amazing jewelry, will come here again sometime!
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February 2023 by Katie Benthin
Love the jeans here, and lots of choices, some of the employees were helpful and tried assisting us when we walked in but after that they were all chatty with the other employees working and didn't really pay us much attention after the first gretting.
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December 2022 by ASC Decks&More
Shopped there for decades, but not repairing jeans because they couldn't find transaction, is bs. Permanently lost a customer of nearly 20 years
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October 2022 by Amy Vail
Alisha had amazing customer service. I know nothing about buckle jeans but came in to the store about a specific pair I’d seen online and she was so knowledgeable about the product. I will probably buy the jeans because of all her help. She is great!
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August 2022 by Christina Davis
The most personable group of people ever! Loved their customer service! My husband went to try on shoes he saw and loved in the window. The employee greeted us right away and gave great conversation while giving husband a chance to decide what he wanted. This store gives military discount, so thank them for that!
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July 2022 by Shawn Ketchum
Great staff and products a nice Americana feel to the entire store while still feeling welcoming to all who browse through. Great store my wife and I keep coming back
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June 2022 by Sean D Shelton
The employees here are happy, friendly, and professional. I love their detention if 2xl men's polyester blend t shirts. Alisha, ( manager) was very helpful and easy to talk to.
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April 2022 by Karen Guz
Julio was wonderful thank you so much for helping me to pick my clothes.
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March 2022 by Natasha K
Clothes for patriots and people who want good quality comfortable clothes
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February 2022 by Adrienne Rutherford
Thank you Natalie for your help finding my size and style last night. Awesome customer service, amazing attitude, management material!
