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February 2024 by Danny Gerber
They over charge on everything they sell!! I used to be able find good deals but now they give you a quarter of what your product is worth and try to up sell it 4x as much. The staff is kinda rude I recommended trying Facebook market or Craigslist.
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December 2023 by Bill Scanlan
I love this place the mngmt and workers are awesome very friendly and just awesome
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October 2023 by Michelle Elmore
I have had positive experiences each time I went in this store. The staff is friendly and helpful. 5+ ☆'s!
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June 2023 by leona kelly
LISA the manager here at this 88th & pacific here in Tacoma, Wa location is absolutely nothing short of PERFECTLY AMAZING!!!!!A little more than a year ago I walked into the Spanaway location I was looking for a wedding ring for my sister for her fiancée as they were to get get married last yr. & He had very large hands so I was searching HIGH & low for that ring!! I had EXTREMELY bad customer service going to the 72nd S. Tacoma Way location so I traveled to all my local tacoma & surrounding locations looking for that ring & what I found was UNBELIEVABLY INCREDIBLE CUSTOMER SERVICE in an AMAZING WOMAN the manager by the Name of Lisa! Her attitude was a breath of fresh air ( not like the previous experience I had with the manager at the 72ndnd st. Store) Her attention & patience to detail was great & Her remembering what I was looking for the next time I came in was heartfelt & warming.Lisa & Lisa alone saved the Cash America company a customer such as myself (& I have spent a whole LOT of money up in there, yes I have!!!!!)Thank you Cash America for having Ms. Lisa there on that day I walked in that store & I just want you to know She is an EXTRAORDINARY Manager and She is the very reason I stayed a customer to your store & I don't know what she makes however you all should give that wonderful woman a very large $$$pay raise$$$ she loves the company, what she does, and she cares about the customers & that means a lot to us spending Our hard earned money! There's a bunch of pawn shops out here but we like to spend our money where we feel comfortable!THANK YOU LISA FOR ALL YOU DO, YOU'RE AMAZINGLY AWESOME & THE CUSTOMERS RECOGNIZE THAT!!!!!
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June 2023 by Matt Jepsen
Trid to pawn my ps3 slim with 10 games and they offered me 15 dollars for the system with 3 controllers and an air fan that is a 60 dollar item you buy separately, and they refused to even plug it in because the controllers weren't charged, but she wouldn't listen that you can charge the controllers when it's on and takes less then a minute to give them enough charge to last a minute. She didn't care I was almost out of gas and I tried to explain and I wasn't a person to her just another faceless customer who she wanted to quickly get rid of. I very rarely give reviews, but this pawnshop is horrible with horrible employees. Later that day I sold the ps3 to my neighbor for 80 dollars, but they can only offer 15 and I had to sell it because they said they won't give me a loan on it even though they're selling for 120 on average online. Just very very rude. Worst customer service I've had in years. Also well I was there they accused someone of being a theif because they came in with a brand new item in the box! How rude... some people save the boxes and take really good care of there stuff and bring it in the box because they still have it and get accused of being a theif.
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April 2023 by Stephen Glahe
Amanda, Christina, and Alena were very patient helping me through finding something I needed for a difficult point in life. Great, patient and compassionate staff.
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December 2022 by Helen Keuper
Fair prices! They give you the maximum price they can. Sometimes it’s slow and I’ve experienced slow times at 11am and 3pm. Off times and busy times after 4pm. But either way it’s hit and miss regarding how fast you can be in and out. Staff there are really cool and informative. Lisa rocks! Thanks guys!
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November 2022 by Tracy Cramer
too bad it's not possible to leave a negative star review. By far the worst pawn shop in Tacoma and definitely the worst Cash America in their district.The employees are argumentative, they act like you inconvenience them.They're much better pawn shops in Tacoma, do not waste your time with this one
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February 2022 by Brandon Johns
This place is a joke. Don't come here if you need help with a loan...they are disrespectful and rude and you will be in line all flipping day just to end up not being helped in the end.
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October 2021 by B R (Wolfantix)
So far I have had good experiences with most C.A. locations. This particular store has been good to deal with. I have found the prices for fire arms from C.A. are pretty good, not the lowest prices, slightly lower, if not, on par with many gun shops but not crazy high either like at Top Kick Pawn.
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October 2021 by Kaguya Chan
I felt like was ripped off for the things I brought in, and didn't receive a greeting when I entered in the store. But they greeted someone else, I feel this place only picks favorites on who they want to sale to. A toy got sold for $120 from another customer but I get $25? This isn't a good location at all.
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September 2021 by Mario S.
Shitty a** pawn wouldn't recommend it to anyone in Pierce County I would prefer E-Z Loans or US Pawns they are a lot bettter and hold a lot better stuff for shopping and it's still all cheaper then this fucken place
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August 2021 by Dizzy S.
this was literally the worst place I have ever been to I did not recommend it at all to anybody the customer service is just stupid they don't help you whatsoever they're not knowledgeable about anything that you have nor of what they have their customer service is very very rude there is this one chick in there that is just not nice at all she's just really mean even to people that are coming in that don't have a mask on or something and she's very white and she might be mixed I don't know but she was very very not so pleasant when it came to people with color I seen in person and that I started to notice with other customers that were coming in as well because the ones that were white they just weren't treated as badly as others with color this place is very racial I do not recommend it at all and they just are just the worst worst place I've ever been this place is horrible and needs new non racist employees you don't believe me go in there and look for yourself so I rate this a negative five star
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July 2021 by Sophal Pen
Costumer service is the worst. Bad place to pawn or buy anything l
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May 2021 by Ñerito pride
This place is great. People only complain and give bad review only because they don't get their way if you are one of those people just because you don't get your way stop lieing about the reviews. I been a customer client for over 3 years and never had an issue I know the price of the items I bring I don't try to sell my items for retail price when they are old or worn out like some other customers. Anyway this pawn and the manager and all the workers are helpful you give respect and get respect don't be ghetto.