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February 2024 by Lauren G.
Branch was supposed to open at 9. Doors are still locked, nobody will answer the phone, but when I called the 800 number to see if I maybe had misinformation about the branch hours (listed on the web site and physical building) they said the branch was open.
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February 2024 by James Weidenbach
They all are so very kind .. thank you.
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January 2024 by Nikki Nguyen
Horrible branch. I’ve scheduled an appointment here twice and both times they’ve wasted my time without being able to offer help. I went to a different branch and got help without any issues. Stay clear at all cost if you don’t wanna waste your time.
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January 2024 by Keiko K.
Always a friendly staff! Are use both the lobby and drive-through and people are always nice there. They even have doggy biscuits for the drive-through window.
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December 2023 by Elijah N.
Atm is down. They said they called someone. I asked if they could put a sign up so we are not wasting our time. Machine takes our money and processes for like 10 minutes. They told me they had nothing to put up. I simple said a piece of paper and tape and they just shook their head no. The team clearly was being very lazy and not thinking of their members of Chase bank. Very inconsiderate.
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December 2023 by Charlee Spencer
slowest drive up banking I have ever been to - one car in front of me and it’s been over 20 minutes. Maybe they should ask them to come inside if it’s something time consuming like this. Drive through should be for quick service.
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September 2023 by Dustin Tryon
This bank sucks the people who work at this location are just plain rude and no help at all. Also their ATM always breaks down and tries to steal your money. Worst chase bank ever. This one should be closing down not the one on 19th. Sad
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June 2023 by Izoo Seck
They have to fix their ATM. I cannot make any deposit in my bank account there even my friends was saying that.. worse
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May 2023 by Mohammad Seck
They have to fix their ATM. I cannot make any deposit in my bank account there even my friends was saying that.. worse
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May 2023 by Alissa H.
Appointments aren't necessary- but you won't be seen with out one. Very confusing and the phone line to make an appointment requires you to go online to make an appointment, can't do it on the phone.
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July 2022 by Ramo N.
Went to Take care of estate check. They held check for 2 months. Then said they can't help us on probate. Because they don't know how. It was a terrible experience. Stay away from here. Or you will get it in the rear. Tellers were very Rude.....................We all know which Teller I'm talking about.!!!
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July 2022 by John Ramsdell
Worse bank ever!!! They closed my business account after I complained because they held a customer check for 3 weeks and I had employees to pay out of that check. The check had cleared my customer account but still a week and a half later chase was still holding the money... They didnt tell me they were closing my account they just closed it today!!!! Then told me they are holding my money which is mine for 7 to 10 days and sending me a check!!! I have stage 4 pancreatic cancer and been with chase on 6th ave for 3 years and they do this... I don't recommend chase EVER!!!! GOD DOESN'T LIKE UGLY!!!! I'm in the wrong though for wanting to pay my employees and wanting my money!!!!
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July 2022 by Suzanne Ramsdell
Worse bank ever!!! They closed my business account after I complained because they held a customer check for 3 weeks and I had employees to pay out of that check. The check had cleared my customer account but still a week and a half later chase was still holding the money... They didnt tell me they were closing my account they just closed it today!!!! Then told me they are holding my money which is mine for 7 to 10 days and sending me a check!!! I have stage 4 pancreatic cancer and been with chase on 6th ave for 3 years and they do this... I don't recommend chase EVER!!!! GOD DOESN'T LIKE UGLY!!!! I'm in the wrong though for wanting to pay my employees and wanting my money!!!!
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February 2022 by Shelly Wymer
I don't understand the negative reviews. This is the branch I have gone to for 6 years. The staff has never been anything other than polite, efficient, and knowledgeable.
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February 2022 by Slo Jam
This branch in 6th ave Tacoma Wa was supposed to be open until 1:00 pm PST but it was closed
