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July 2023 by Deanna Luke
Great service. The pricing is a little on the high side but it is totally worth it. Location is easy to get to and there is plenty of parking.I recommend this salon for all of your hair needs.
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November 2022 by Ricki Snider
My daughter, sister, & I all go to Chroma Salon, specifically Stevie Jo, & we are always thrilled with the results. She takes the extra time to really find out what results we're hoping for & goes out of her way to make sure we leave happy.
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August 2022 by Alison Moran
I DO NOT RECOMMEND THIS PLACE AT ALL. I had been going here for a couple years with no problem. I went to Cynthia and showed her a picture but specifically said that I did not want my hair that short as I like to put my hair in a ponytail. I tilted my head down and she chopped it way shorter than I had said. I left and didn't say anything. a week later I brought my daughter to her for a haircut and told Cynthia how much I hated my haircut. she said "really" then walked away to cut my daughters hair. afterwards she acted as though I hadn't said anything....zero apology!! then I texted the owner and have had zero response. terrible customer service. update. Several weeks later: the owner has still not even bothered to get back to me.
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August 2022 by Sarah Jane McPherson
Beautiful salon, good location, Elizabeth takes such great care of my Mother ?, does a wonderful job, follow the owner Jackie on Insta!
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April 2022 by Jennifer Francis
Mary is amazing. She has worked hard for 8 years to keep a now 50 year old woman platinum blonde. ❤️ ?
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February 2022 by Mattea K.
Amazing! I was looking for a new salon and I've had my hair highlighted many times but I wanted to go for a more lived in look and Ashley was awesome. I showed her some photos of what I was going for and she did a great job - thanks Ashley! I'll definitely be back :)
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October 2021 by Kelly Fletcher
Beautiful decor... nice stylist Cynthia did a great job ?
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September 2021 by Katrina H.
I had an awesome experience here. I saw Gabi, who came highly recommended by friends. And trust me, I walked out of there looking GREAT. She really listened to what I wanted. The whole salon felt like a good environment. Would recommend to anyone!
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June 2021 by adrieanna delp
First time experience. I made an appointment 3 days prior to the scheduled day over the phone. I was leaving town for vacation and needed to be seen before I left town. I drove all the way there for my appointment only to be told that the stylist I was supposed to be meeting with was not there I sat there for 5 minutes until she just apologized for the scheduling issue. I had 3 confirmation text messages sent to me throughout the week and all they did was say sorry and that I couldn't be seen by anyone else either. I spent the whole day waiting for that appointment when I could have booked somewhere else or days before and got my hair done like I needed (only bangs cut) That's ridiculous and I won't be trying to go back or referring anyone.
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May 2021 by J H
I love this place, I’ve been seeing Mary going on 5 years now! Love her! She is so sweet and professional. I’ve had nothing but bad hair experiences at salons my whole life. Even if I was just getting a trim-1/2 inch taken off it would be horrible. Until Chroma. This is the only place I recommend. Literally. I look forward to my appointments when I see them coming up on my calendar. It’s just a really chill place and positive vibes. Everyone’s always smiling or laughing. We all need a little self care, treat yourself!
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April 2021 by Paula C.
The one star is because it was impossible to get an appointment, terrible customer service. I left 2 emails, with no replies. I called and left a voicemail, they called right back asked a few questions, said they would call back, they didn't. I called again and left a voicemail, no answer. I called in person into the salon, when someone finally noticed I was stood there, they gave me the card of a stylist, said she had space the following week and would call me. guess what, no call. So I texted the stylist, she never texted back . I guess they don't need the business that bad, good for them, took my business elsewhere.
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April 2021 by K N.
As a man, it's often difficult to find a good stylist who understands, and is comfortable working with, shorter hair. I have only been coming to Chroma salon for a short time, but Elizabeth is my girl! Also, what I like about Chroma is that every stylist is independent (i.e. they are not employees and they all service their own clients). They live and die by the clients they keep. This tells me they are all really good at what they do otherwise they would not be able to survive in this business. 5 stars for this salon! Highly recommended.
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March 2021 by Kaitlin Peake (Kaity)
The best Tacoma salon! Kimberly is the loveliest person and so skilled at cuts and color. I've gotten full balayage and touch ups from her and she is always really knowledgeable, patient, and has given me the best cuts and color of my life. She is very friendly, listens to your needs, and makes suggestions about what would work best for you. Whether I want something new or want to do something more natural that doesn't require maintenance - Highly recommend Kimberly and Chroma!
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January 2021 by Ana ve
Cynthia is the best!
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November 2020 by Alisha S
Love LOVE Chroma Salon, just a gorgeous space. And Lindsay is so wonderful!!! She does really great work, and is so helpful on deciding what to go with, and happy to work with you. Worth the commute to go here. Xx
