Costco Tire Service Center offers a range of tire and battery services with generally good value and quality. Customers appreciate the availability of quality tires and batteries, including popular brands like Michelin and Interstate, often at competitive prices. The center provides services such as tire rotation, balancing, flat repair, and replacement under warranty. Some reviews highlight that they are able to fix tires, even with issues like nails or internal damage, and can perform repairs like internal patches after cleaning out the tire. Customer experiences vary. Many find the staff helpful, friendly, and informative, especially praising a lady with pink hair and tattoos for her kindness and helpful attitude. However, some reviews mention less positive interactions, citing rude behavior or poor customer service from certain employees. For example, one customer described a staff member as rude and unhelpful, while another noted employees appeared dismissive or impatient, especially during busy times or when dealing with complex issues. A supervisor was noted to provide better service by properly inspecting the tire and fixing an issue caused by a forgotten rubber piece on a screw. Long wait times are a common concern, with customers often experiencing delays despite scheduled appointments. Some feel their concerns are not addressed promptly, leading to frustration. Despite these issues, many customers remain satisfied with the quality of tires and batteries, and the lifetime services such as tire rotation and flat repair. Overall, Costco Tire Service Center is seen as a place offering good value and reliable products, but customer service and wait times can sometimes be inconsistent.
