Costco is a great company and store with great staff. Many reviews note there are always disappointing experiences with any place, including arguments with employees or a busy parking lot, but most do not write off the business for one bad employee. The store sells decent merchandise at a fair price. Professional associates do their best to make the operation run smoothly while keeping the majority of people happy and comfortable. Some people complain about trivial things, but the store remains popular. It offers an extremely liberal return policy, though some customers take advantage of it. Overall, experiences are mostly great, with employees providing helpful service. The store is known for its gracious prices and popular items.