-
November 2023 by C Sanchez
My daughter and I went in to try on motorcycle jackets, pants and find some gloves. I’m a larger, tall woman and my daughter is curvy, slim and tall. Tiffany was kind, patient, shared her experiences with some of the apparel, fit and the like. She genuinely wanted to help us find the right gear for each of us. I was able to find the jacket and gloves that fit me best. My daughter found pants in store but Tiffany was able to order her the jacket, in the color my daughter wanted online. Tiffany also tried to find us two back protectors and followed up with me later in the day once she tracked down our options. Overall, I’d definitely recommend the Tacoma CG. Very nice folks and decent inventory. Could definitely improve on carrying more larger sizes as motorcycle gear seems to run much smaller than regular apparel.
-
November 2023 by C-F Icart
Excellent customer service!! Sales reps were very knowledgeable and made very helpful suggestions. This store has everything! Prices were really good too. I recommend checking in out even if just for a look.
-
November 2023 by jacquilynn wilson
I enjoyed the fact that the employees came and asked if I needed help with anything, but didn’t hover excessively. Kaz (cause?) was SUPER helpful in finding the right deal and the young lady (I didn’t glance at her name tag- mid length dark hair) helped us size out boots and find the right sized chest protector for my daughter. I was surprised by how busy it was but they all rotated between customers and transactions very smoothly. Very happy with our purchases and definitely will return! Even shared my great experience on Facebook. ?
-
November 2023 by K Simon
Folks were extremely helpful to me and my son. Helped us select the right helmet for him and helped him by explaining the fit and form. We will be back for future needs.
-
November 2023 by maite hollenbeck
I needed a new riding jacket, so I visited Eagle Leather in Tacoma. I'm 5'6” and generally wear a women's "tall". I tried on many styles at Eagle Leather, but when I lifted my hands (as I would with hands on handlebar), the sleeves only covered up to my elbow. I asked the employees if they carried women's "tall" sizes, and their response was "you must have reaaally long arms". I left Eagle Leather and visited Cycle Gear in Tacoma.At Cycle Gear, I was helped immediately. The staff helped me find several jackets that fit beautifully. They didn't carry "tall" sizes, but the jackets were obviously made for riding, with longer arms. The staff was super knowledgeable and helpful. I'll definitely return when I need any other gear.
-
November 2023 by Mark Reynolds
Reserved a tire a couple days before, went in as was done purchasing the tire in under 10 minutes. As if this wasn't impressive enough, I continued shopping around for another 15 minutes or so and purchased an air gauge, and a different employee checked me out and even he knew my info, before Igave it to him. They are on the ball with answers, knowledge, and customer service, which actually really seems to be a rarity anymore. You need parts or gear? Go here. Tacoma 38th ST. I feel that you won't be disappointed. I know I wasn't. Excellent job men, thank you.
-
November 2023 by Ruben Toledo
Helpful and knowledgeable people. I love getting my gear from cycle gear. They’re not there to make sales. They want to make sure you’re happy with your purchase and get what you need.
-
October 2023 by Bee A
One of the best experiences I had at cycle gear because of Tiffany! She greeted me with a smile as soon as I walked in and offered to help with helmet sizing. I felt comfortable and was happy with my overall purchase and experience! Thank you Tiffany! I look forward to visiting again :)
-
September 2023 by Derek Brown
The staff, product selection, and service was great…! I shopped there two consecutive days - (1) great help with helmet selection and intercoms, and (2) bought a pair of helmets, installed both intercoms, trained me to use them, dealt with a thief, bought jacket & gloves, and stayed late to air up tires for a long ride back up the peninsula. Thanks gents… great job!!!
-
September 2023 by Nick Lewis
The local CG have been mounting and balancing my last several sets of tires for my K1600GT and they never fail to get it “perfect” - thanks guy’s ! (no added scratches, clean weight alignment, etc…) and expeditious (the next day or even same day if bought in early). So weather I buy from Revzilla or CG the $25 mounting fee (wheel off your ?️ - FWIW: I want to be the one remounting them anyway - safety first - ATGATT) is a bargain and this 160hp heavyweight EATS tires front and rear especially when running triple digits, often 1000 mile daze, in the summer heat we’ve been having the last several years ! Best $25 you can spend on your own ?️ !
-
September 2023 by Crimson Judd
I had a great experience shopping here. They’re very informational when it comes to gear and comparing your options. I’m not the best when it comes to installing things, so they installed the bluetooth in my helmet as well as my visor, which was amazing because it would’ve taken me 10x longer.When I asked which bluetooth or phone mount would be the better option, they didn’t push me towards one option. Instead they gave me the pros and cons of each product and let me decide from there.Cycle Gear had everything I needed, if not more. Without a doubt, I will come here again to purchase more gear.Thank you for an outstanding first experience.
-
August 2023 by Kiwi Cat
Helped me find the right gear on short notice! Helpful, kind, and knowledgeable staff. I first thought this was a bicycle store, but it's great knowing there's a motorcycle gear store near to me! Will definitely drop by again for more gear and maybe some bags. Didn't get a chance to browse, but the store looked like it was packed with a lot of items
-
August 2023 by Justin Thomas
I love cycle gear. Because they have everything I need and close to home. Plus customer service are some of the best people as well. I won't step into a motorcycle business/shop unless I was buying a new motorcycle. Otherwise cycle gear my shop and has really good pricing!!
-
August 2023 by Will Richardson
The team at Cycle Gear did an awesome job fitting my son with his first helmet and making sure his gear fit properly. They have a large inventory and were so helpful and knowledgeable! I’d recommend them to anyone who rides!
-
August 2023 by MEGASONIK1
Mediocre experience. Salesperson Bobby was indifferent to our needs. Only helped with fit of helmet and once he was done with us, he didn’t bother to follow up to ensure our item met the standards we were looking for. Customer service skills were lacking. More concerned with his long hair than providing customers with satisfaction.