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April 2024 by Cameron Lowell
This whole place was a disaster. Service team were on their phones and complaining at some customer on arrival. We did take out, and they gave us the wrong flavor of Blizzard, and the fries had probably 3x the salt of a normal fry. I know it's fast food but this store was particularly bad.
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April 2024 by athenna
White country gravy isn't white it is dark brown. Ordered chicken strip basket, and they didn't put the toast in. The worst meal I have had at Dairy Queen and the drive-thru person was rude.
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April 2024 by CCMTV-Puyallup
No tables with adjustable seats
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March 2024 by Joey Mechem
I really wish this location would get it together. Every time I visit here the service is rude and unhelpful. The food isn’t as good as it should be. So for now I’m stuck going either to the mall or university place, because having given this location several “chances” has not yielded any improvements. If I were corporate I would pull this owners franchise rights to represent their brand.
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March 2024 by Jeannie Figueroa
The food was pretty good. I got the onion rings which are always very good and I got the new chicken garlic parmesan chicken strips and they were great.My only problem was the atmosphere and the employee. The employee was very short tempered. If we spoke to her she just shut the window. It seems like a hostile environment because of the signage on the window about the demand of Respect for the employees when they don't even open the window with a bit of respect for the customer.Will not visit this dairy Queen again.Employee misconduct loses customers quicker than food. You can always change the food.Parking: The drive-thru is very tight if you have a full-size vehicle
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March 2024 by Chris Pense
Not a fan of this location. The online ordering is disabled. Their lobby is often closed at peak dinner hours and they will not scan your codes to redeem loyalty points. Guess who lost my loyalty? Total failure on management.
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March 2024 by Lynette Timmons
Extremely rude!
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February 2024 by Nicole Lenard
Went through drive thru 2/18 @2:01 pm and the lady was extremely rude! We ordered onions rings and asked for a medium and she yelled back regular or large. Told her that was unnecessary and she said obviously can’t hear me. As we approached the window, asked her again, why she thought it was okay to tell. She rolled her eyes. I asked to speak to her manager, she said she was the manager. I asked who her manager was and she said she can’t give that out. I asked for her name and she rolled her eyes and walked away and never came back to the window. Not the best representation of the store or employees.
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November 2023 by Navi Kaur
Everytime I get a blizzard from here it has a rubbery taste for some reason, must be from the
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November 2023 by Hastie Y Hameed
Better people are hired there now the food is warm and fresh thank
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November 2023 by Twila Davidson
Their Dr. Pepper was FLAT. The lady at the window on Tuesday Nov 21 at 7:45 pm (Tiffany) was not pleasant. I’m hoping she isn’t the manager. She told us for two separate orders at the window one needed to pay their transaction in cash and the other via card. Is that a new policy? One would think it’s easier to receive a card transaction. Anywho, for $16 this presentation is ridiculous! I think she shorted us due to already having a bad evening. Had I not pulled out of the parking lot already I would’ve gotten a refund. My transaction came to $42 and this was not a hood visit. At all!
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November 2023 by Emily Dawson
Incredibly rude. The drive thru employee completely disregarded my order specifications and when I reached the window I was told to reenter the line and try again by a separate employee.
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November 2023 by AkerTree11
Food and service was good but they charged me 2 dollars for ranch bruh ??
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November 2023 by Mena L.
The manager is rude asf and the service sucks the manager took my receipt so I couldn't get a refund on my order after she forgot 2 of my meals I'll never go back there again worst outing of my life
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November 2023 by Eboni S.
So the staff was super nice and my food was good.. but here the thing, they tried to charge me a dollar for ranch for my fries and when I asked for extra flame-thrower sauce for my burger they told me it was against there policy because I asked at the window they can only put it on my burger. Mind you I ordered a flame-thrower burger they never put enough on there.