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February 2024 by Michael S.
Bought new tires for our RAV4 online, the crew at Pearl street location was great. Austin got me in the same day I called, and even knocked some off the price when there was a delay getting the new tires mounted. Courteous and helpful staff, excellent service, great price - highly recommended! Thanks, guys!
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February 2024 by Alan
Professionally fixed a flat tire that was not even purchased there. Everyone was courteous and caring. These guys have terrific customer service. I'll be back when I need new tires.
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February 2024 by K L
Excellent customer service by all team members . Very friendly and informative. Did not try to sell items or pressure. My car went in for a 4 tire changes and was out in an hour. With no appointment. Tires are cheap awesome too. Highly recommend this pear location. 10 stars
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February 2024 by Aaron Miriello
Usually, it is a 5-star experience, but on this occasion, not the case. I secured an appointment online, arrived on time, and they were running behind (it happens, I get it), and they told me they would text me when the work was completed. My 5yr old and I went McLenodans next door for 90mins. Finally, we walked back (visibly seeing my car was finished)and patiently waited for someone to acknowledge us (especially the guy that checked us in). After 10 mins, I finally flagged down another salesman and told them my car was done and needed my keys. I was handed the keys with no apology or reason why I wasn't texted.
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February 2024 by jim Leesur
I called to ask torque spec on my wheels I got here because I had to take it off. It is97 ft lbs because they are aluminum. He kept trying to get me to do 155 which would have ruined my wheel.. I kept telling him that is for steel wheels. I called the other store in Tacoma they are way better my advice is avoid this location they have some shady people working there
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February 2024 by Kelly C.
The manager acts as though he is above or maybe too busy. He is very dismissive and unapproachable. I have had conversations and he is very brass,.. Listening to him speak to customers on the phone, he is rude and has abused customer privacy. His employees have agreed when I complain...... What does it take? His name is Salvador. I will go elsewhere next time
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January 2024 by Koni Kinne
The service was good.
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January 2024 by Adam Peterson
I had a great experience getting new tires for my car. Good customer service and a price that no one else could beat.
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January 2024 by Vanny Chea
Team was very knowledgeable and honest and they did a very good job balancing my tires. It drives better now and I can see the difference. Thank you so much ❤️Service:Wheel balancing and wheel rotation
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January 2024 by Pat Freed
Did a tire check in this cold, and all my tires were down 10 PSI. Thank you.
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January 2024 by Rain O'Shine
I received exceptionally generous and quality service. As a broke nursing student who knows very little about cars I had no doubt that I was receiving the highest quality care and the best deal. The employees were kind, understanding and knowledgeable. Endless gratitude for the team here.
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January 2024 by Laura Maes
Austin took great care of me and my car today! My visit was quick and easy. Though my Subaru is vulnerable to stripped lug posts, they always stand by their work and cover the repair. Thank you, Austin!
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January 2024 by Scott Easley
All these reviews are fake. This place is nothing but bait and switch. I sent my daughter in to replace one bad Tire Sensor. They saw her in a nice truck.. and they tried to get everything they could out of her.. they said all of the sensors were bad and had to be replaced. (Untrue) She did agreed to replace them all.. but that wasn't good enough for these crooks. They came back 5 min later and tried to force her to buy four new tires sighting unsafe tread wear. Luckily she called me and I told her to leave ASAP.. I am sure they would have tried to get new wheels out of her after that. This place is nothing but punk kids doing punk kid stuff. Just take a look at the parking lot. Steer Clear.
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January 2024 by James Davis
Quality products and great service. I've been doing business with them for years now and would recommend them to anyone needing tire purchases or repair.
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January 2024 by D D
Fast, friendly, clean, organized, informative. Needed new tires, they didn't have my size in stock. However, they were able to order them and get them delivered and installed same day. Nick and his associates were great to work with.
