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February 2024 by Gayle Feddersen
I was very pleased with the service I received from enterprise, Rachelle went above and beyond to see I was taken care of, even when things went wrong with the insurance company she stepped up and handled it, if I could give 10 stars I would,
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February 2024 by Angela Sayre
Everyone was very friendly and helpful in setting us up with a rental car after our car accident. They were very welcoming and uplifting during a stressful time for us. Thank you Enterprise of Spanaway and Puyallup.
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February 2024 by irishalynn brister
Great customer service was treated as priority good cars definitely recommend
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February 2024 by Tina Bright
Never go here,! Please go to the other car agencies!They’re obscenely rude, unprofessional, no business skills, not willing to compromise, no welcoming skills, no how can I help you out skills, leaves you without a car! You’ll be kidnapped in their car with them driving you to their car agency and then right when your there “you’ll then be told they don’t have a car to rent”! They should not of picked me up and driven me to their agency!( that’s kidnapping) They think it’s funny to leave people stranded! See all the other negative reviews- over 55 really bad reviews or even more!!! ( they’ve all had similar experiences) I’ve called corporate and might call the police on them for kidnapping me…
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February 2024 by Chuck Pleinis
Very friendly staff, they helped me when I needed a vehicle on a short notice plus they were very helpful when I had to make changes on rental. I would recommend them all the time
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February 2024 by Tierra Lockwood
Enterprise is always our families go to for our precious memories our vacation rentals or what ever we need by renting a car. Our experience is always satisfactory we get good vehicles and if there are any issues in size or confort Enterprise immediately acomodates our needs I will continue to go to them for my needs highly recommend.
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February 2024 by Kim B
These folks were amazing. They were professional, quick friendly, and took care of all of my questions in a heartbeat, thank you enterprise Rent-A-Car, and your staff for being so awesome during this stressful time for me.
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January 2024 by Tehani T.
Great and fast customer service at Parkland location. From pickup with Deshawn and Elan, to drop off with Rachel.
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January 2024 by Sway Brown
Melinda & Alexus were great help, fast & efficient picking up & dropping off..
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December 2023 by Debra Munford
Staff very professional and informative. I rented a truck, because that's what I'm familiar with and it was clean and in great condition.
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December 2023 by Khassey Johnson-Money
Not a lot of options on vehicles. Waited an hour after being checked in to be helped. I wouldn’t go back to this enterprise. South Tacoma way was way better service and more options.
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November 2023 by Manisha Shrestha
Had a great rental service here. Awesome customer service!! Thank you Elaun Cobb for upgrading and making our rental smooth and Thank you Tre for allowing us dropping the car in other enterprise location. You both deserve shout out here??
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November 2023 by Kim Redington
Tray was the one that helped me out with my car needs.This is the only place I trust for renting a car.friendly service all the way .They treat you with care.Prices are great as well.Tray was my rep and he was very kind and respectful two thumbs up for Tray.
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October 2023 by Victor Nguyen
I needed to set up a car rental and got help from Mr. Elaun Cobb at the Pacific Ave Enterprise. Mr. Cobb let me know what I needed to do with insurance to have the rental covered. Mr. Cobb was friendly and very professional, got me in and out in under 5 minutes.
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September 2023 by Drew B.
Don't buy a car from them. They will give you a run around. Don't met deals they make. Me an my wife have been waiting 7 weeks for a key that we purchased from them. We call every week they just say next week next week. We have even tried to get a hold of their key maker with no reply for that person as well.
