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August 2020 by Phoenix Dubose
Personally, I haven't had any issues with the store or the workers. But, I went into the Tacoma Mall for the first time in maybe a year, under the impression that the store was still open (as was indicated by Google), but it was nowhere to be found and was even removed from mall map listings. So Google, please try to update business conditions.
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October 2019 by Pryden Quantrell
If I could I would give them 0 stars. They are the most disrespectful people who work there. Also bought some earrings from there and gave me the worst infection in all for of my piercings in my ear. HIGHLY DO NOT RECOMMEND!
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March 2019 by KATELYN SPOTTEN
I've shopped at this store for quite and while and I love it! Good prices and cute clothes! The only reason I give it a 4/5 is because some of the people who work there, aren't super friendly or polite but overall they have amazing deals!
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March 2019 by Sandy Calica
4 of us went to this store yesterday, 2 Adults, 1 14 yr old female and 1 10 year old female.
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March 2019 by Sandra Diaz
The customer service was terrible , there was one lady who was extremely rude and would ignore us completely when we asked for shoes , than we got to the counter and asked her again for the shoes and she completely ignored us , we left our stuff but later one came back to ask to talk to the manager which she refused to let us get the managers info so we approached the lady in the back and she was so kind to us and helped us get all we wanted but still the girl working the counter was terrible !!
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January 2019 by Alex AO
Cute store, employees act like they don't want to even be there. I have been in two of these now and both times I get a snotty teen girl on her phone, hiding behind the counter who gets annoyed when you ask them a question.
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January 2019 by Janel Freiheit
They don’t have enough shoe sizes
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December 2018 by Janel Elaine
They don't have enough shoe sizes
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July 2018 by Jennifer Boyzuck
Dont have clothes past XL unless its
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April 2018 by Vanessa Dettwiler
My daughter bought a pair of heels for prom here, tried them on in the store and when they were put back in the box, a dust line got on a shoe from rubbing on the other shoe. So, 2 weeks later my daughter tries them on and they kill her feet. I go to exchange them and they refuse. They were not "worn" nor dirty, but still they refuse to honor their policy that's on the receipt.
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December 2016 by Ash R.
Please don't shop here . Clothes are cheap and not worth the money . Blonde (Russian) manager was very rude and wasn't helpful at all . Stay away !!! Please take heed to the reviews...
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March 2016 by Carolina S.
Personally i will never shop there again!!! The russian lady that works there is extremely rude no customer service at all...asked one girl for help she answered back to me im on my break while sitting in the store on her cell phone!!!Very rude... No more etiquette for me!!!
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June 2015 by Jill K.
My daughter and I had just left Penneys to head to Payless for some inexpensive flats to go with a dress she'd just bought. Barely three stores down from Penneys was Etiquette - with a buttload of shoes in the front, priced Buy One Get One 50% Off. This store is kind of overwhelming - there's SO much stuff. It reminded me of the fabric shops I've visited in other countries, where the shelves are brimming with prints and stacks of clothing. Most of the stuff is crazy inexpensive, but just at first glance...you're also getting what you pay for in terms of quality. I could see my kid loving this store - trendy stuff on the cheap, so I won't be cranky about spending too much on something that might be out of fashion before we get out of the store. I spent my middle school years at the mall in the early 90's and this store reminds me of the inexpensive accessories shops we had back then. Shelves with piles of cheap chokers and banana clips, yin yang necklaces and every color scrunchy imaginable. Imagine that, then expand that to include clothes and shoes. You've got Etiquette. We walked out with a pair of flats and a pair of knee-high boots for $25. The shoes won't last the summer and that's okay. It is what it is and it works.