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September 2022 by J B
These guys are great. They always have what we need and their customer service is next level. We were in a bind and couldn’t leave a job. Called late afternoon and asked if it was possible to have a handful of bolts delivered and was asked when and where. We would have had missed flights and extra days on the job without these guys.We also had a little oversight on the job and didn’t have enough water with us up a tower. Feeling weak from dehydration but in a rush to finish the job I asked Rick I believe who delivered the bolts if he could find a few bottles of water at a local store and put them on a lifting line up to us. Without hesitation he got water to us with snacks and declined compensation. That is so far above and beyond I don’t know to adequately show my appreciation.These guys have always been so helpful with what we need and patient when I’m trying to figure out what will work but today I feel the need to publicly give a shout out. I wasn’t expecting the service I got but man did they come through!
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June 2022 by Caleb Hardwick
I ordered with Fastco through their online shop and was shown unmatched generosity and service. My order had an issue and Max quickly reached out to me and made things more than right. An excellent overall buying experience! - Caleb in Boston
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February 2022 by Derick Anabel
Great people, got everything I needed with prompt service.
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November 2020 by Jennifer Michalke
I drove past it
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June 2020 by KSR Excavating
Very friendly service backed with decades of experience
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February 2020 by Lee Anderson
Great place has everything I need when I do. Friendly staff and less expensive by large percentages for the same quality materials than the larger stores.
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December 2019 by Janyce Bartlett
Hindsight is always 20/20. Instead of going to Ace, Home Depot, Lowe's, and Uhaul, I should of gone to Fastco first, which I will always do in the future . I did not think they would service retail customers, but they custom fit the fastener I needed while I was there in under 30 min. This company runs the way life used to be: honest, courteous, accurate and fast. Thanks again guys?
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September 2019 by Tyler Kuntz
Great customer service. I worked with a gentleman Paul. He took my needs seriously and made me feel like the materials I needed were just as important to him as they were to me. After finding out what I needed wasn’t really avalible he said he would get it figured out and call me back not later than 8:15am. He stayed true to his word and called me back 8:15 in the dot. I stressed a little bit not knowing if I would get the very time sensitive materials I needed so I made calls to other companies. I ended up finding them at another location before Paul called me back. When Paul called me back he had gotten everything I need, but it was a little late. I felt bad because he had worked so hard for me. I did tell him I found the elsewhere and apologized. To my surprise he wasn’t irritated (I know he work hard to help me), he simply said Tyler I understand and if anything falls through i’ll be here and i’ll get it figured out.
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July 2019 by Emerald Galvanizing
We simply love working with the employees at Fastco! They are excellent at communication and accuracy. I am continually amazed at the speed in which they are able to produce orders. I highly recommend you give them a call if you are looking to work with a company with employees who care.
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July 2019 by rick fisher
Need some parts for my side job, they had Just what I needed and a price that couldn't be beat by the other fastener shops around town, you know who I'm talking about.
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June 2019 by Mervin Parkman
This place has amazing customer service. The employees went above and beyond to help me out and give me an extremely reasonable price. Highly recommended this place is legit.
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December 2018 by Burnett Inlet
We're a remote salmon hatchery in Alaska, and I'm a critical old cuss with a short temper for poor service. These guys never fail to make me smile!
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December 2017 by Chris Hoover
Always excellent service and best pricing around, A+ operation.
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October 2016 by Ben Y.
Excellent pricing and customer service! I bought some bolts and accidentally left my credit card at the store. The guys at fastco went out of there way to notify me and meet me to return my card. A+++ would highly recommend to anybody! Thank you!
