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January 2024 by Mark Weaver
Loved Finish Line as a kid. This store is so dirty every time. The floor needs vacuumed bad. Grosses me out to even walk in here. Is there no management that cares at all about their store?
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September 2023 by james liston
Always a nice stop.
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September 2023 by Allison Topness
They were really slow and kept getting me the wrong shoe size even though I told them which one, then at checkout it asked how the service was and the cashier pressed 9 before I could press it.not happy
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August 2023 by angel
Came to mall they supposed to be open at 11:30 am but no 12pm still closed coworker lady just standing there in said just looking at us not the best way to run a business
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July 2023 by Svitlana Safina
Too long waiting, and no possible try. Workers doesn’t care about customers
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May 2023 by Jay Iseli
One sales person, was checking a customer out... The other three were standing there chatting with their friends, and completely ignored us and everyone else... We had to go get the clerk and ask them to help us, at which point they acted like we were wasting their time... Not a great way to run a store
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November 2022 by Tobias “3rd eye” Sherwood
Nice and clean great customer service
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October 2022 by Mr Lopez
Ok store if u like waiting in line when it states that it’s open. Open time is 12. Your employees started showing up and counting the tilt at 12:02. There was 6 people waiting to enter store and 3 customers already walked away. It’s now 12:09 and the still haven’t opened gate to let customers in. Definitely not coming back again.
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April 2022 by Bryan B.
Tried to return new shoes that I wore from there store to my car in parking lot then took off put in box told me they were used. Can't exchange or refund bought 3 days ago. Lady was a bi***
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April 2022 by Barbara Pixton
Too expensive for shoes. Prices are the same as Nordstrom. What the heck!
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February 2022 by Kamal De Campos
Finish Line Tacoma is by far my favorite sneaker store at any mall.I've been shopping here for the past year and always look forward to stopping in to find the latest kicks from some of my favorite brands. Whether it's adidas, Jordan, Nike, Puma or New Balance, you are sure to find whatever shoes you're looking for at this location.The staff and team work diligently to provide a superb shopping experience. Mark and Jeremiah are my favorite associates. They treat me like family members and our conversations are always delightful. I appreciate their knowledge on what's new and trendy as well as the product recommendations they've made!Overall I would highly recommend Finish Line Tacoma. You will be impressed all around!-Kamal
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January 2022 by Aly Lindeke
Bought a pair of Air Jordan 1s from them in a 6.5 but later found out the shoes inside the box were a size 6. I called and tried to get this sorted out but they basically told me I was stuck with the shoes after I asked if I could just get the size I paid for. They also said they didn’t have these in stock for at least 2 months even though I bought these on 12/4. Staff and manager are both unprofessional and rude.
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December 2021 by locz spankz
Ok store if u like waiting in line when it states that it’s open. Open time is 12. Your employees started showing up and counting the tilt at 12:02. There was 6 people waiting to enter store and 3 customers already walked away. It’s now 12:09 and the still haven’t opened gate to let customers in. Definitely not coming back again.
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October 2021 by Shay M.
There's always a few employees that answer the phone sounding like they lazy af and rude for no reason. managers lie and keep all shoe release information secret because they hold and sell pairs to select individuals of their choosing, probably people who pay them individually, before releases. (Frauds) Employees are rude and ignore you when you need help or are standing in front of them like I know you see me, they just walk the other way and act like they busy. Terrible customer service. Truly 0 stars.
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September 2021 by Ya Boy
These guys wanted to sell me a pair of shoes that costs 220.00 plus tax in a ripped up box on all four corners. When ask to exchange for a another pair or discount, I was met with a series of attitude from the manager. They said theres nothing they can do.
