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January 2026 by Ben Gleason
The value of the service was absolutely amazing. The only this is I wish they could change the channel on the TV to anything but the cooking channel
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January 2026 by marcy strong
They were able to fit me in for an appointment same day for my oil change and alignment. The service was completed in a little over an hour. Friendly staff
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January 2026 by Martin Sr
Thank you ABLE to making to work today- I plan on bringing in to you a checkup in 6 months.
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January 2026 by mike clancy
I came in with no appointment late in the day for an oil change. Kit greeted me the minute I walked in the door, gave me great service, and got my car in for the oil change immediately. Great service!
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January 2026 by Jawanza Hall
Serious Service Error and Poor Transparency
I brought my 2019 Audi Q7 in for a routine oil change. Immediately afterward, the vehicle began misfiring and illuminated the check engine light — issues that did not exist prior to the service.
When I returned the first time, I was not informed of any diagnostic fault codes. After continued problems, I returned again and was eventually told that the misfire was caused by an oil hose that had not been properly seated during the oil change. This is a basic installation error that should never happen and created a drivability and safety concern.
Despite multiple visits, I was not informed of all diagnostic information upfront, including the emissions-related fault code that appeared afterward. I only learned about the full scope of the issue after returning multiple times and asking directly.
A simple oil change resulted in:
An admitted installation error
Engine misfire
Check engine light
Repeated return visits
Delayed and incomplete communication
This experience shows a lack of attention to detail and transparency. I would strongly caution anyone with a modern or high-end vehicle to consider whether this location is equipped to service it properly.
I am extremely disappointed and will not be returning.
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November 2024 by David Loree
Brent and his team do awesome work. Got me in and out in record time!
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November 2024 by Dirty Chris
Best group of guys around. And know there stuff. Helped me out with my son car to get it right
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November 2024 by michelle nelson
I had a fantastic experience with Brent and the team at Firestone! They provided top-notch service, and I was extremely satisfied with how everything was handled. My vehicle was serviced in a very timely manner, even if they only had one technician. Brent and his team were knowledgeable, professional, and made sure all my questions were answered. I highly recommend their services to anyone looking for reliable and efficient auto care.
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October 2024 by Sharieff Kendrick
The manager (Brent Fisher) at this location went above and beyond to make sure I was happy. It was my 1st time at this brand new location. I had a nail in my rear tire. He saved me $200.00 on my new tires. I was beyond thrilled. I mentioned to him about a sound that was coming from my rear axle and he knew exactly what it was. It was remedied when I left at no additional charge. Nissan wanted $199.00 just to diagnose it, I know they knew what it was already. I appreciate Brent and his excellent customer service.
This location is my car care place from now on. Thank you!??
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October 2024 by Matthew P. Olans
I had some warranty front end work done at Tesla. They had to do an alignment because of this, but I declined because I get that done at Firestone. So, I scheduled my car in for an alignment 2 days later and decided to get rid of my wheels and tires as they were at the wear bars, and had Firestone do a "rotation" by swapping out my aftermarket setup for the stock setup. Not only did they take care of that, but they bagged up my wheels and spacers for me so I would not mess up my car, and they even saw the wheel covers in the front seat and installed them correctly (directional). They did exactly what I requested despite the complexity of my description, did it quickly and efficiently, and got me back on the road. This Firestone takes care of my car nicely. They are respectful of property, they tailor the service discussions to my level of knowledge, and I always leave satisfied. You just can't ask for better than that. This shop is a diamond!
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October 2024 by Kyle Foster
The staff and service is top tier, they really make you comfortable in the repair service industry and offer honest and genuine service. They will service all of my vehicles going forward.
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October 2024 by Erica Houser
These guys are quick awesome and work quickly.
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October 2024 by Bryceon Brown
Explained the issues with my alignment and decent price on the purchase of my tires. Very friendly and helpful, they also install engines and transmissions so that’s a +.
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October 2024 by Undead Barbie
Husband took our car in on Aug. 13th for an appointment to have the brakes changed. Should take a day or 2 max right?...it's been over a week! First they had to drain the fluid "to get the air out". Then they said they needed to order a part. Which they got, but then they broke...so now we have to wait a few more days to have the replacement piece come in for the second time. They have not offered a rental and when asked for one they said "they couldn't do it". Customer service and communication has been extremely poor about it and I'm not happy.
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September 2024 by Salvador Hernández
I understand they where busy but I explain them I need my tires rotate they didn’t do it and also didn’t explain my bill or if me car needs something else i found out from an email my car battery it needs to be replaced
