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January 2024 by E B
The store has relocated within the mall. It's no longer in the food court area. Upon finding it they were still getting set up, and the selection they did have wasn't very good. Probably have better luck online or a different shoe store.
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December 2023 by Alyssa T.
I highly recommend not to buy shoes here, as they don't stand behind their own policies. I never will again after today. I bought a pair of $230 Nike shoes twice, the same ones, a few weeks apart. Both times they were defective and the bottom of the shoe peeled off within two weeks. I never thought that the same defect could happen to the same pair of shoes again. But it did.... The first time the store manager allowed me to return the shoes (without a box anymore) as he saw that they were defective. In fact, I couldn't even find my receipt because I had thrown it away too, so he looked it up in their system for me and printed a copy out for me to use to return them. He actually went above and beyond. He tried to talk me into buying another pair, but they didn't have any in stock, and I really liked the shoes and appreciated the service, so I bought another pair online. Fast forward a few weeks and seriously, the same defect happened again... on the opposite shoe sole! Return policy for defective shoes is 45 days for a full refund, and today, the female manager at the store did not want to uphold that policy. She told me that she needed the shoebox it came in (which I threw away), as I had no plans on returning the shoe (until the bottom peeled off again). She told me that she would only give me store credit because the shoes were unsellable without the box. I pointed out that they were undellable anyways because the sole is peeling off and I asked her why she would try to sell these shoes to people if they're defective? She said she wasn't planning on it, but kept telling me that the shoes were unsellable merchandise because I didnt have the box, and that's why they couldn't take them back. Make it make sense?!?! Please! What a waste of time. I'm sure she wouldn't like to purchase something knowing that if they were defective that they were non-returnable without the brown cardboard box. And on top of that, if the company cannot even uphold their return policy honestly, why would I want to spend another dime there? By the way, I left the store and called the 800 number, and they sent me a return label for defective shoes. What a waste of time with these shoes....
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November 2023 by Fresh
Great service. Manager and employees are very helpful kind and patient.
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November 2023 by Courtney Armijo
Wasn't approached by the employees on shift instead was kinda over looked for a couple younger women but the location was great. I didn't purchase what I wanted because they didn't have in my size so I bought else where
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October 2023 by Joanna Morales
I've never had a bad experience. Customer service is top tier. The staff is so accommodating. Nariah is my go-to sales rep. Keep up the good work!
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October 2023 by Lazy Crump
Sofia is always helpful I come in their every weekend and shes always working diligently never slacking
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September 2023 by TC Goodlord
Slow service and one to the desk staff were more into her texting than helping customers.
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September 2023 by Amanda
I really appreciate all of the current staff that is so helpful and knowledgeable about the products in store as well as what may soon be coming out and when it may be released.
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September 2023 by Zohaib Khan
Store employees can get little heated sometimes so be careful out here especially when they are closing for the night.
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August 2023 by Rima Abby
Nobody ever answers the phone . I literally called the store 20 times . I have to waste gas ( that's not cheap ) to go in and ask a simple question all bc nobody will answer the phone .
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July 2023 by s njau
Nice young folks who are friendly to help
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June 2023 by Robert Turner
Love my Nike selection.
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May 2023 by england stubblefield
Never have shoe size. The shoes that have my size are the shoes you don't want. Never do they have latest shoes that are online. They always ask do you want to order online. No I came in cause I want them NOW
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April 2023 by Erick Castro
I went to footlocker and had to wait 10 minutes to find my size because they were just talking so I asked when they gonna give me the shoes nicely and she gave me a stink eye ?
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April 2023 by Ace L.
Worst place to ever do business with. I hope the robots leave them jobless and begging for scraps. Order some shoes came to get them about 745pm soon I as walk up where closed your store hours say 8pm oh well no one in the store where close. How are you a business closing 15 minutes early.. hmm just seems like lazy wanna run out employee's that are horrible at time management.