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April 2025 by Brenda Loomis
Hailey sold me product i told her what i was trying to do she sold me wrong product to buy i called store with in few hours of purchase that day i said didn't work i need return it she told me we don’t take returns opened i said you sold me something that didn't work she all about sales not about customer needs fraud her attitude is not good and poor greedy sales to look goid on company expense
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February 2025 by B Rad
Letting people use their kids to guarantee more product for themselves on release of new item is super wrong
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January 2025 by Scott Scott1
Tried to turn in my XBOX before and Kayla said I couldn't. Had to make a second trip to exchange my XBOX with some else. Here customer service wasnt so great as well. Been a pro member since 2011 and shop here all the time. Other employees knowledgeable.
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August 2024 by Shorenki Zelshin
Called ahead to put a game on hold and they sold it.
I had to drive 40 min just to get here
The employees just luaghed about it.
It was the last copy in the entire district
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May 2024 by Tia Snyder
Wooooow. I'm extremely late but I just realized this location scammed me. I placed a pick up order on February 29th that I never picked up because we got super sick. While checking my bank account I see a charge from them on March 2nd. I checked my gamestop pro account and see they marked it delivered. What the actual fudge. My last email from them was on March 4th saying my pickup order was ready and they would hold it for 3 more days. I'm very upset.
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February 2024 by onesickchevy 253
The lady behind the counter when honor the sale price from the day before do I have to pay extra $10 more for the same thing and I had to go to two different stores to get one thing I'm sick and tired of you guys ripping people off and I hope the pig behind the counter is reading this with her saltwater breath
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January 2024 by Andrew Cassman
Stopped by to see if they had One Piece trading card packs. I know they are hard to come by but to be told an employee buys them all the second they come in on the truck.... Perks of the job, I guess ..
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January 2024 by Sam K
Changed exchange policy to get refurbished gadgets for returning new ones. Sucks!
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December 2023 by Kath Harrison
Fast service
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October 2023 by Debra H.
The shop is staffed with really helpful kind employees. They supported my grandson in replacing his screen protector for his Nintendo switch. They went above and beyond.
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October 2023 by Karen Moran
I ordered couple items(prerealse) at the same time. Both came at different time which I understood. Employee told me they would call me when my item got there. I waited a week past the date the item came out and nothing. Came to the store and the person told me my item wasn't there but there was one box of the item I ordered there. ? so he was trying to sell me my item again??? Then the guy said we don't call customers. Then today I went to the store bc I was told to come in today and the lady told me my item wasn't there after been told to come in on Oct 6th bc my item would be there. At first she said we have 3 boxes in the back about of my item and that she took one to the mall. I asked her why would they tell me to be there today but not have my item available again. In a condescending way she told me well do you want me to cancel you order. She was so rude. I don't know if that just game stop in general or just this store.
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September 2023 by Solo Ninja (Solo)
Knowledgeable staff always willing to help out…great game selection, plenty of accessories to purchase for birthdays, holidays, etc. I’ve purchased two refurbished PS4’s from here, never a problem and they both are still running great to this day.
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July 2023 by Gary Harren Jr
Came through with what I needed. Thank you game stop.
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July 2023 by FIREREY PIKACHU
Love it
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July 2023 by R Van Vleck
Friendly staff. Had exactly what we needed.