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January 2024 by Mandy Gwo
Very messy billing system!!!Recently visited their ER, received one blood test and an ultrasound imaging services, paid all my bills, but they don’t respect personal privacy and data, after I paid my bills, I kept receiving more bills from unknown medical companies which I’ve never used, if they used 3rd party’s service, they should either claim it in my bill or they should complete the transactions with 3rd parties by themselves, instead of sharing my personal information to other companies, and keep sending bills to me that I’ve never received any services directly from those companies!I called their billing team, I’m afraid they know nothing about these 3rd party’s bills, they can only tell me that my balance with them is zero, nothing else. Felt like I’ve been ripped off by them!please don’t use their service! One visit will cause you bills from all sorts of companies in the their chain! They won’t even tell you that there are hidden bills from some unknown companies will come to you after you paid them! Plus you won’t be able to find a person to check the details of these bills from the companies outside of this hospital! If you don’t pay those unknown bills from unknown companies they will just pass your information to collection companies to destroy your life and credits.a robbery organisation.
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January 2024 by Marc A
it is a wonderful clinic with people who care working there. Things have changed over the years. As far as check-in goes the MyChart app is a highly recommended app to have on your phone. You get a lot of information you can make appointments. You can see test results and stay up-to-date on, what's going on at Franciscan medical clinic at Saint Joe's?
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November 2023 by Blk Mercedes
Awesome ENT doctor and staff! I would recommend here.
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October 2023 by Sadie Ouellette
The building itself is amazing in the fact that you have EVERY type of doctor you need in that one building. From obgyn, primary care,labs,orthopedic, neurology ect. The bad part is there are not enough doctors so it's sometimes months before you can see anyone
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September 2023 by Jessie M.
Wish I could give no stars. Dr. McNicoll is unprofessional and rude. They changed my sons appointment from 2:40pm to 2:15pm without informing us. We drove 30 miles to get there at 2:20 to be early to fill paper work and the cowardly doctor sent his hag of a secretary to tell us that not only would he not be seeing us but that we need to find another provider. Yeah you could have just called me and told me your doctors office is trash instead of wasting time and gas. I'll be informing everyone I know as well starting with google.
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September 2023 by Chris
Been going to my PCP for a while here and love both him and his NP.
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June 2023 by Melissa cope
Great experience lovely staff very knowledgeable
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March 2023 by George Viena
Worst place to get care, they never answer the phones when you call to schedule or check on care!!!! People on the phone are rude and disrespectful especially to Veteran’s!!! Community Care from VA said they we’re really rude when asked how can they get care for me. Just terrible! Waited 1 hour and 25 minutes before I hung up!!!
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June 2022 by Zhiva
Been calling pediatrics for weeks trying to talk to someone but im left on the line for so long! Doesn’t matter if I call early in the morning, noon or later times. No one ever answers the phone!
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July 2021 by Farah Mars
I love the staff of this place.
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February 2021 by kay
Went For my sons appointment after I gave birth and it was a different doctor that is and usually not at this location and I feel like he was rushing and not really doing his job correctly so once we get a second opinion because they said my son had jaundice. Went back for a two week visit and was sent to the lab and my son foot end up swollen Because of the lab technician who drew blood from his foot wrapped his foot to tight by the time I got home it was swollen and has rashes
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February 2021 by Scott Morgan
Always first class.
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April 2020 by Samantha V.
This was an ok medical facility I went there but my doctor there referred me to great doctor in Lakewood. We are still in the same family but this location can have too much going on at one time. I am sure they have other providers here and they are great in their own way. However it is a zoo trying to get all checked in here. I had to walk about the halls a bit until I was finally called. So when my provider said he was moving I asked him about a great doctor still in the network. So I went for it. I went here for a 2 years and my doctor was a great doctor but he was pretty rushed . He was great and quick with referrals! The front desk sometimes seemed overloaded so if you are overloaded, you need more staff. Some days their moods can reflect the stress they are under. I felt like when I went to my appointments let's get through them and that is all. They needed an angel's touch at times. It looked stressful. But I can remember a few troopers who kept their smile. There was this Black lady with long hair who was no nonsense but kept humor in that office . She was so funny! That extra star goes for the laugh . Laughter is good medicine.
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February 2020 by Stephanie F.
Although the care we received was fine, they had me overpay at the time of service and I am now FOUR MONTHS out and still calling every week to find out the status of my refund. Business department is ridiculously inept.
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December 2019 by N-Keo83
My mom had breast cancer and the Doctors and nurses took good care of her, plus took care of me when I had appendicitis. Very respectful and caring. No complaints from me.
