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October 2023 by Jennifer Lynn
Goodwill suppose to be filled with USED CLOTHING... AND USED PRICES. IM SORRY but GOODWILL WONT GET ANOTHER THING FROM ME or money.... poor ppl can't afford to shop at goodwill. That's a dam shame imo
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March 2023 by Russell A.
This store manager misrepresented a glass paper weight on ShopGoodwill.com by stating that it was 10.5" in diameter and when received it was only 3.25" in diameter. The reason this $50.00 paperweight sold for over. $300.00 is due to the misrepresented size of 10.5". To date weeks later they still have not sent me the return authorization as they committed to. The person that runs this location needs to get a job whereas she is not having to interface with the public. I recommend going to another any other Goodwill store but this one, also watch out for this person/store on ShopGoodwill.com, I rate triple F-F-F-.
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August 2022 by Esau Miller
I bought a sewing machine from this store and didn't get the one I paid for. It was like bait and switch.
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June 2022 by Joe De Hoyos
I’ve been waiting for weeks to get the email link to pay for my online purchase. I have made two customer concern tickets online that have not been answered. Why does corporate allow a place like this to keep doing this?
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September 2021 by De Laurent Liana
These people are committing fraud. The items that they are given were donated by the people freely. And they take them online and price them starting at anywhere from $9.99 - $30 ......fraud..
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September 2021 by Jeramie Streck
There is no instore shopping here. In a big city with 4kids in the car,theres no room for extra trips.
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July 2021 by Mac C.
I get awesome textbooks and movies on major discount compared to major stores here. Love the staff, extremely nice and perky, excellent customer service. The company needs to pay them better and hire more folks though, the lines can get crazy.
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October 2020 by Mallory L.
Tacoma Goodwills are bizarre compared to the ones owned by Seattle Goodwill.-The GW on 38th street in Tacoma is always completely disheveled, picked over, and dirty. The staff is kind but they hardly ever have more than one person on the registers.- The GW on 6th Ave in Tacoma tends to be cleaner, better organized and seems like they have more staff than the other one. Both do not have consistent pricing. Both store price merchandise much higher for used goods.Also the media department at these stores is completely lacking in the vintage department, meaning no records ever and no vhs tapes or a sparse limited variety.Tacoma goodwills leave something to be desired to say the least.
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February 2020 by Samuel Oppong
Good Customer service for his customers.
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October 2019 by Mandy H.
Recently I feel like the only reasonable way to shop Goodwill is to shop based on the daily specials.
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June 2019 by Jennifer R.
Can I give more than five stars? During a search for a certain type of doll on shopgoodwill.com, a bulk lot listing from this location popped up in my feed. The price was right the first time around (plus the shipping costs), but I couldn't purchase at that time. The lot popped up again as a Buy It Now with a one cent shipping offer, and I took a chance on bidding. Won the auction, and waited three days or so to receive the package. Your packing department deserves a round of applause. A detailed invoice, with scanned images of my items, was included in a supremely well-safeguarded box (see photos). Nothing arrived damaged. This is how *every* mail order purchase should be handled. I didn't break the bank but was treated like a high-value client. Well done! I'm definitely putting this location at the top of my list of go-to retailers.
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April 2019 by Michael T.
I ordered items from this store, but after a week, they said they couldn't find this item in their warehouse. Wasted my time.
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February 2019 by Candra Baker
I would like start school pls????
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March 2017 by Alan Duran
Ordered 6 mini cassette recorders though shop goodwill and got a bunch of bulky old mp3 players.. I'm so sad :(
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December 2016 by Hope M.
As the scavengers who resell the used clothing bend foward and passing people up quickly to find the best. I am simply a shopper of many years coming from Portland oregon. I am familiar with these outlets. I had not cared about them being impolite as i am a generally nice and decent individual. But after the harassment the first time and not visiting the store for seven months i decided to get my best armor on (sarcasm) to shop for my boyfriends nine year old daughter who is growing redicuioulsy fast for her age. Thinking okay ill be safe he wont be around d and to my surprise he followed me and stared me down in an intimidating manner. This mans got some issues that not even i can figure out but needless to say i laughed my way through the store and ignored his ignorance hopefully they come to a resolution soon because i normally have no problems with anyone
