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January 2024 by Calvin Fahnestock
Couldn't open an account when I first went to see rose. She explained to me what I had to do to be able to open one. She was very professional. And now she's my banker. Really great place with amazing people in it.
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December 2023 by Carol Peterson
Daniel was very helpful. He was kind and compassionate at a time of grief and confusion
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November 2023 by Linnea Milsten
Destiny was super kind and wonderful! She made opening my account a fantastic experience and was really thorough with all the details, which I wholeheartedly appreciate. 10/10 !!
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October 2023 by JoAnna Meske
I'm always impressed how knowledgeable and friendly the tellers are. Every single one is so kind and helpful!
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September 2023 by kendra wells
I got approved for a loan for $10,000 and the loan officer Mrs. Rivera stop communicating with me regarding my check being overnight to me. I talked to Dawn in digital operations and she was rude, condensing, and combative during the call. She put a hold on my account and they never mailed me my check.
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September 2023 by Albert Priidik
D. Eleazarraraz, Money Management Coach at Tacoma center St. branch was an expert at handling my requirements for close/open my account. I thank her very much for her help.
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September 2023 by sheri greene
Center street location has always been my go to location what a wonderful crew you have always had there I got into a little bit of a pickle and they helped me climb right back out of it thank you guys so much!!!!!
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September 2023 by Mitchell Smith
Lindsay went out of her way to help me with my issue. So kind and caring.
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September 2023 by Evan S.
Here's a real quick review. I had my car loan with Harborstone and switched to BECU where I have the rest of my banking, so it would be easier to pay my car loan. Made the switch, and in the process Harborstone sent my car title to the wrong address, it was then sent to the state who shredded it due to incorrect mailing, lost in the mail. Thanks Harborstone i will never recommend your credit union to anyone.
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August 2023 by Alivia H.
I've never had a bad experience here. Used to do the drive up for deposits/withdrawals until my boyfriend showed me how much easier & quicker the ATM is. I guess I just never thought of it because I feel safer + better inside my car but I love the options. I feel like the ATM could be placed inside (in between the bank entrance but also not outside in the open) but I don't have a complaint! Been baking with Harborstone for a few years now and i like it here.
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August 2023 by William Rios
Very disappointed in the knowledge of staff and the ability of NOT allowing an individual to open an account using a Washington state issued temporary ID paper, a social security card, or birth certificate as proof of Identity. In addition my daughter had multiple school ID’s to back up all the other proofs of Identity. Will not be using this facility. Disappointed that HARBORSTONE did not give my daughter the warm welcome as I was given when I opened my first bank account.
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July 2023 by Melanie Brown
Felix provided excellent customer service and resolved my issue within minutes.
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July 2023 by Stephen Nolan
They were very responsive and it was only a few minutes to get a new Debit card.
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June 2023 by Randy Gee
Joel was awesome and very helpful. He's a very nice man.
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May 2023 by Leola Hunter
I found the bank to be so satisfying and most helpful. In so many ways, they truly go beyond.Thank you so very much Harborstone
