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June 2025 by Kadie Rankin
Don't shop here, customer service is horrible in store. And through the customer service number they refuse to help.
Anyways be careful shopping here.
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May 2025 by Dana Adachi
I was told by a sales associate that the return policy was 30 days but not to worry they will always offer an exchange. Not true! I purchased pants 40 days ago for a trip to Europe. After packing I realized that I really did not need the pants so I went to return/exchange (all tags in tack) and they refused and said this year (2025) they are sticking to the policy very strictly. That’s fine but then your sales associates should be equally informed. So now I am stuck with pants I do not need or want and was very willing to exchange for grandkids clothing and I probably would have spent more than the pants were worth ($29.99). H & M has now lost any future business.
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May 2025 by Natalie Popovich
yesterday I bought a discounted item, no one told me that the item was non-refundable, even though it was obvious that it was men's clothing. The size didn't fit and they refused to return it. I called the administrator, he said the same thing. Now I can't return an item that's not cheaper. That's how the store tries to make money on items it didn't sell, simply leaving no choice
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April 2025 by Olga Baboian
You can always find nice office clothes at this store. Love it👍🏻
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April 2025 by Agness Kiige
Yesterday, 18th April 2025 in the evening, I went to fit in my clothes in the fitting room and the room I was directed to was Stinking! I don’t know what was going on with whoever was there before me. The fitting room was dirty with some trash too. I asked the lady that was working there if I can use another room and she looked at me with an attitude and said “ Thats the only one we have for now” .There was two other rooms open but didn’t wanna ask her anymore questions with that attitude she had, so I just walked away. Talked to the cashier when checking out but all he could say was ‘am sorry about that’
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December 2024 by Brycen McCrary
Karina with a K was a horrible individual. I was so close to losing my cool, but for obvious reasons I can’t. But I was there twice over the last two days and I spent my childhood roaming these hallowed halls (when the Bon Marche was here), so I couldn’t let the incredible work of literally every other employee and the manager go unnoticed. Though Karina said “may you have the holiday you deserve,” and I was briefly tempted to correct her error, the manager and the other regular staff helped me, my sister, my brother yesterday. I’ll call corporate separately about Karina, and speak to her about unprofessionalism, but this store is full of staff that cares, and that deserves to be celebrated, especially during the holiday season. Super props to the manager. As most people, I’ve shopped at H&M for years, and to grab gifts and fast fashion finds, but knowledgeable, kind staff take the experience to the highest level. Again, Karina was horrible, but literally every other team member was kind, informative and intelligent. Kudos to the management team
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August 2024 by Chi Love
Adrian displayed wonderful customer service towards me today. He gave his opinion on the shirts I picked out for the groomsmen in my wedding and was very helpful when I asked. He made me aware of the H and M awards program that I didn’t know about prior and was such a pleasure to check out with. He’s amazing! Thank you Adrian!
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June 2024 by Hayley Powers
The absolute WORST store I have ever been in. This store was an absolute chaotic mess! Nothing was in the right places. Very frustrating as a shopper!
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December 2023 by Ruth Webb
I find myself keep coming back here, they have nice selection to choose from and unique style
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November 2023 by Laura H.
Great clothing store for my 11-year-old. Most of the prices are really good and the clothes are trendy and cute!
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September 2023 by Jupeira Stewart
The music is extremely loud here! I asked one of the associates if she could turn it down and she responded saying they cannot and that the level it was on is their standard level. She even agreed its excessive. I couldn't finish my phone conversation because it was just blaring. If you have sensitive hearing you're gonna have to make a quick trip because it is very annoying.
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September 2023 by Reynaldo Maturino
I love this store! Super friendly! Great customer service and become member because you get 10% off for free with your first purchase! I extremely recommend to come ?
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September 2023 by Mike Tobin
Always good deals
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August 2023 by Jorge Vargas
super cheap
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August 2023 by King Devereaux
Great customer service.
