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May 2023 by Melissa Thomas (The Single Parent Project)
Mortgage company will not allow partial payments every two weeks! It's so awful - go to a different lender!! and ask if you can pay online however you want! It's an important detail that will leave some scrambling if they even have two checking accounts or multiple income sources.
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February 2023 by Donna Drover
Not happy with lack of information with the UBOC buy out!!!!
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July 2022 by Becca F.
Samantha has been an incredible mortgage advisor to many of my clients and for my own personal home purchases. I'm a real estate broker and home owner. She has recently helped me purchase a second home and also maintain my mortgage on my primary property. My clients absolutely enjoy working with her. Samantha is sharp, helpful, professional, and thinks outside the box to effectively serve her clients. I will always refer her as my preferred lender! She's fantastic.
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December 2020 by Kathy S.
Great people to work with and have working for me. I have been with the bank for ten years and plan to be for years to come
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June 2020 by M P.
I just completed a refinance with Kristin Sundahl and she was a fantastic help! Kristin and her team did all the work, kept me informed and made this a really easy, pleasant experience! I would seriously recommend her services to anyone!
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May 2020 by Kris DeFazio
Very friendly staff and always accommodating. I've been with them for almost 10 years and I've never had an issue. Their online banking is so easy that I seldom have to go to the physical location. I like being able to do everything online.
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September 2019 by Darla H.
Samantha Macey did an exceptional job for us when we applied for our loan with HomeStreet! She is very thorough and professional and helped us get through the process very quickly! I highly recommended Samantha and the HomeStreet Tacoma team for your home loan or refinance
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March 2019 by Andrew H.
I have worked with the HomeStreet Bank Tacoma team for years. Per Moerkeseth, Kristin Sundahl, Samantha Macey, Shawn Baldwin and Melissa Sheppard have been outstanding. We did a great deal of work with Samantha Macey in her position as a Loan Officer on the financing of multiple properties we hold within our family in both the states of Washington and California. She is an extremely professional businesswoman who goes out of her way at all hours of the day to ensure her clients' needs are met and their questions are answered. She is very knowledgeable in her field and if there is ever a question she does not know, she is able to research and get the information to me within an hour of initial question. Samantha first worked with us as a Loan Officer Assistant under one of the highest producing Loan Officer in the company and with that, we were very comfortable continuing our business with her as she transitioned to her position as a Loan Officer. Samantha has saved us thousands of dollars on our rate, she has always closed purchase and refinance deals on time if not earlier and was able to get a California property refinanced while all other local banks and brokers said they were unable to get the deal done. We will continue to use Samantha for all of our financing needs.
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January 2019 by Jenna D.
My husband and I were first time home buyers back in 2017. We were very intimidated with the process of buying a house; we didn't know all the basics and were discouraged by the numbers... Not until we met Samantha Macey. She is extremely kind, very personable, well-educated in her field, and professional. She sat down with my husband and I and answered every single question we had about the loan process. Samantha put our minds at ease and we are forever grateful for her. We truly wouldn't have our house without her. 5 stars!
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December 2018 by Brandon
So I have had the pleasure of working with Deborah Leibel 3 times, and every time she has been absolutely amazing. She genuinely looks out for your best interest and is not afraid to tell you when something is not right with a property, realtor, or any part of the transaction. Every little detail is taken care of well In advance and every time she has made sure we not only close on time, but early! If you want to enjoy your home buying process, I would highly recommend giving Deborah a call! :)
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November 2018 by Amanda Brengman
Good for home loan
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November 2017 by Rose Andersen
Good customer service and they gave me a good rate on an unsecured personal loan. I wish they would have been a little more proactive with setting me up with payment coupons or an automatic withdrawal before i had left. Overall good service.
