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March 2024 by Grace
This is the most fairly priced place to get your car fixed up. I was honestly expecting it to cost way more for my sister to get her bumper fixed. This place came highly recommended by my friend that is a retired mechanic.
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February 2024 by jason smith
Fantastic shop!!! This was honestly the best service I've ever received from an auto repair shop! From start to finish they did great! Highly recommend!!!
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February 2024 by Cindy Dayton
They really care about delivering a quality product. They care about doing the job the right way and don't cut corners just to get the job. They made sure my car was repaired per the oem standard and made sure my safety systems all worked right! Thank you Fischer and your wonderful staff!
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February 2024 by Lucas Merritt
Gave me a $2,500+ quote to paint my hood, another shop did it for $400.
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February 2024 by Luis “Lu” Donate
Always friendly amazing customer service! Goes above and beyond! Techs are amazing! Office staff is amazing and happy to help!
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January 2024 by familyfirst
Giving an extra extra Thank you to Cindy. God Bless you for all the work you do in being honest. Keep up the amazing work you do and Thank you to J&J auto shop. Blessings to the New Year and Beyond. Stay Strong and Stay Positive.
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January 2024 by Keyna G.
They repaired body damage from an accident in my brand-new Outback, and I think the difficulties I experienced were related to the fact that they are a non-USAA certified shop. The work, including paint, looks great. Better than work I've gotten at national chains in the past. Good customer service overall. They seemed to be very thorough and experienced, not relying solely on pictures for estimate. They addressed issues with my insurance company before scheduling my repair to avoid my car sitting for a prolonged period. I only wish I had more notice to pick my car up. They give updates about what's being repaired, but that doesn't tell me where the repairs are in the whole process or relative timeline. Clearer communication would have improved my rating.
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December 2023 by Shash C.
Great service and a wonderful place to take your car. They have a huge variety of custom retrofits available and their staff and techs are very knowledgeable and friendly. Definitely recommend.
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December 2023 by Fernando Barajas
The only reason we were going to go with them is because they were going to give us the door since the original bid had change because they could not repair the door and needed a new door instead. Somehow word didn’t go around and it went to the junker. I asked about the new paper if we were still being charged for the original order and parts and she went off on something else. I’m fine with paying for the work being done upto finding out that it needed to be a new door (and putting things back while they wait for parts) but the entire original bid no. I still don’t know if we were charged but they can always say that we weren’t. Oh well . This is just a heads up to anyone else
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August 2023 by Christina S.
My experience with J&J auto repair in Tacoma was excellent from the minute I walked in. The front desk staff was pleasant and helpful. I believe the person who greeted me was named Amber. She was friendly and kind and did a quick walkthrough of my damage. I felt confident leaving my car there. It was done in just over 2 weeks and they had to order parts. I was sent regular email updates to advise me of the progress and I am very pleased. Frankly, my insurance company had sent me to a different Autobody repair in Tacoma but after a multitude of booking mistakes I called Toyota of Tacoma and they sent me to J&J. I'm so glad they did. Thank you J&J my car looks great.
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June 2023 by Cristina Parker
Great service great timing on returning your car and they will make sure you're satisfied before you take your car I highly recommend it.
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June 2023 by Boyd Ackerson
Repairs were great... staff were professional and helpful
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April 2023 by Frances Lewis
We have had 2 of our vehicles repaired and have had amazing service!Services: Painting
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April 2023 by Patricia M.
My first visit at J & J Autobody Repair. I was greeted by Fisher Stewart the owner who was very positive, professional, and friendly, ready to assist my issue concerning leaking window/seal, wasn't really understanding why? Rodney Pierce the General manager went above & beyond in assisting me to check out what the problem was & took the time to fix it without charging me anything. I highly recommend everyone to check this Family owned business out! It made my stressful situation, which turned out to be a blessing. Thank you again J&J Autobody Your Amazing!!
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February 2023 by K1ng 9888
They went above & beyond when repairing my Lancer X in 2022. They even detailed it. Anything that I needed they pointed me in the right direction.Services: Painting
